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Golden Princess Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,451 Reviews

Total Disgrace from Princess Cruises

Golden Princess Cruise Review by JEFFREYSH

2 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: Australia & New Zealand

Onboard Electrical Fire took out all Inrernet (WiFi) and all Onboard Cabins/Stateroom and Deluxe Suites for some 9-10 Day Upon Returning to Melbourne on the 21st November this was only some 15% Fixed if that, and paying Some $11,201.00 for this Cruise, and only getting a Disgraceful $150 Goodwill Credit is again a total Disgrace from Princess Cruises Headoffice in Sydney, NSW and California, USA - Should of been given back at least a Minimum of 30% of the Total Amount of Full Fair Paid, and getting told that it was only just a Minor Electrical Fire Fault, to Finding Out in Auckland, New Zealand that it had Destroyed some 6+ Major Hardware Devices that needed to be Fully Replaced and Upon leaving Auckland, New Zealand we was told things should be back up and working within a say or so (This Never Happened at all, Upon Arriving Back into Melbourne) this was still Not Fixed, so again Imagine leaving Auckland, New Zealand late Saturday Afternoon 17th November 2018 and being at Sea till Wednesday Morning 21st November with No TV's (A Total Disgrace, given that The Golden Princess Cruise Ship) went into Dry Dock in Singapore in March/April 2018 for Refurbishing and this Occurring..

Buffet Dining Onboard, was the Same as all Previous other Cruises Onboard the 'Golden Princess', the Smell on Deck 7 Mid-Ship as others have said and even on last cruise in Dec 2017' it still has the same Sewage Smell there and it's not from the Smoking, it is a Sewage Odor/Smell.

The Live Entertainment Onboard needs to Cater for all Age Groups, and Not just Retirees.

Did goto most of the Specialty Dining, and Food there was okay, but Menu's still need Improved, Lacks Variety.

Swimming Pools, were always Clean and Tidy, when they were Opened without the Netting Covering them.

Bar Staff (I am Not a Alcohol drinker at all) - but Bar Staff, were Friendly although at times there was up to a 10min wait to be Served just to get a Can of Coke' as there Soda Drinks Package is that Watered Down that it's Worse than Mc Donald's or Hungry Jack's Coke, so Real Soft Drink being Coke, or Sprite from a Can is what you can call real Soda' but Prices have gone up as last Year in December 2017' a Can of Coke was only $2.55' and now there $3.75 a Can.

Ports, and Shore Excursions where Okay, Train Excursions are Great 'Arthur's Pass' was Fantastic to See, Coach tours are also great too.

The Only Port of Call, that I thought was a Disgrace, would have to Be 'Auckland' NZ.

Did not Travel with Children on this Cruise Holiday to New Zealand' in November 2018.

Would Not Recommend this Cruise Ship 'Golden Princess' and Would Not go back to New Zealand again, But that being said "Milford Sound" at 6:30AM in the Morning is a Fantastic Once in a Lietime Viewing Experience going up the Passage'.

JEFFREYSH's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin Deluxe Suite S701 S701

Deck 15' Aft - Deluxe Suite S701 was Great, Stewart was Fantastic

Port & Shore Excursion Reviews

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