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We chose this cruise because it had lots of at sea days. We prefer those to the stops in ports since we're not keen on spending so much on the commercialized tours. It was a bit of travel down memory lane as well, because I had sailed across the Atlantic several times as a kid. We were glad it was this ship because it was as large as the Escape on which we had sailed a couple years ago and we enjoyed that. This was our third cruise with NCL, the other one being on the Sun through the Panama Canal, This ship was great in terms of its design and features. However, our biggest complaint was that there was not a single lounge on the ship that was not loud all day and evening. On our first day, we asked at the guest services desk if there was a quiet place we could relax. The person told us, in an accent that was almost unintelligible, that the only place was the library. Great. We went there and discovered it was packed! Only about 20 seats all lined up. For a ship with 4,000 guests, one quiet room with 20 seats doesn't seem to be enough. We had difficulty imagining that we were the only ones on the ship that would have appreciated a lounge with quieter music where one could relax and read. We certainly were younger than most guests on the ship and we're not old-fashioned in our tastes. We found that the variety of food on the menus at the free restaurants was quite limited. The Garden Cafe (the buffet) was great but again there was not as much variety as we had previously experienced. One last thing... the luggage pickup part of the disembarkation process was an absolute disaster! Confusion reigned. Nobody knew where we were supposed to go or wait. The staff was arguing with each other. We decided we'd probably try a different cruise line next time.

Good but a little disappointed in some ways

Norwegian Epic Cruise Review by OnlyDF

1 person found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Transatlantic
  • Cabin Type: Balcony
We chose this cruise because it had lots of at sea days. We prefer those to the stops in ports since we're not keen on spending so much on the commercialized tours. It was a bit of travel down memory lane as well, because I had sailed across the Atlantic several times as a kid. We were glad it was this ship because it was as large as the Escape on which we had sailed a couple years ago and we enjoyed that. This was our third cruise with NCL, the other one being on the Sun through the Panama Canal,

This ship was great in terms of its design and features. However, our biggest complaint was that there was not a single lounge on the ship that was not loud all day and evening. On our first day, we asked at the guest services desk if there was a quiet place we could relax. The person told us, in an accent that was almost unintelligible, that the only place was the library. Great. We went there and discovered it was packed! Only about 20 seats all lined up. For a ship with 4,000 guests, one quiet room with 20 seats doesn't seem to be enough. We had difficulty imagining that we were the only ones on the ship that would have appreciated a lounge with quieter music where one could relax and read. We certainly were younger than most guests on the ship and we're not old-fashioned in our tastes.

We found that the variety of food on the menus at the free restaurants was quite limited. The Garden Cafe (the buffet) was great but again there was not as much variety as we had previously experienced.

One last thing... the luggage pickup part of the disembarkation process was an absolute disaster! Confusion reigned. Nobody knew where we were supposed to go or wait. The staff was arguing with each other.

We decided we'd probably try a different cruise line next time.
OnlyDF’s Full Rating Summary
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Cabin Review

Balcony
Cabin BF 13114
It was great. A little tight, but comfortable. The balcony was spacious.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins