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Norwegian Pearl Review

4.0 / 5.0
Editor Rating
2311 reviews
6 Awards

Loyal NCL Cruiser

Review for Norwegian Pearl to the Panama Canal & Central America
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2-5 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2018

My parents and I cruised this repositioning itinerary from San Diego to Tampa primarily because 1) we live in Tampa, and a one-way airfare was appealing, and 2) we had the opportunity to go through the Panama Canal. We also had three other couples join us, so we had a group of 9 in its entirety. This is my third NCL cruise, and all three trips have been on The Pearl.

Embarkation was a nightmare at San Diego until our concierge found us in line and accelerated us through TSA and check-in. We were late leaving San Diego apparently because miscommunication between NCL and union work time and break requirements for dock workers. We didn't get our bags into our room until after we returned from dinner. Not a huge inconvenience, but we do like to get settled ASAP into our room shortly after boarding. Disembarkation at Tampa was extremely easy because we handled our own bags. I understand those waiting on bags to be released in the Tampa port had to wait awhile.

We stayed in the Jade suite (2 bedroom/2 bath) as we have done previously. It works perfectly for us - great space, clean, comfortable beds, privacy. Next time, we'll move to deck 10 rather than 11 because of noise (like water flowing) coming from spa area above us. Staying in a suite provides benefit of a concierge and butler. We had the best concierge (Bruno) on the planet. He took complete care of us - including ensuring we had dinner reservations for the 9 of us in combination complimentary and specialty dining, priority embarkation and disembarkation at ports, and other niceties. Our butler (Renato) checked in on us daily, and delivered nice snacks each afternoon. Suites also provide breakfast and lunch access to a specialty restaurant for sit-down, exclusive menu and seating. Avoiding buffet lines and crowds is worth the price of a suite.

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