1. Home
  2. Cruise Reviews
  3. Ovation of the Seas
First day there was a lot of Encouragement for us to purchase WiFi so we could use their Royal IQ app however it hardly ever works. Great example cancelled a shore activity on the app last night for an activity in 2 days but still showing today. Go & see them in person & they say too bad still have to pay as need to give 48 hours notice. If app worked last night it would be ok so not fair & clearly all about money. Just a number on this very big ship! There is very little focus on adults traveling without children & has many conversations with other passengers that are also finding it difficult to find quiet areas for adults. Pool allocation for adults is poor. There are no free movies other than a few children’s one so purchased one for $20 Australian thinking you could watch it again in a few days & you only have it for 24 hours. If you don’t mind just being a number & or not really fussed on genuine customer care then this is the cruise for you. We won’t be doing it again - too much focus on money with little service.

Disappointed

Ovation of the Seas Cruise Review by Bellamiad

15 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: South Pacific
  • Cabin Type: Ocean View Balcony
First day there was a lot of Encouragement for us to purchase WiFi so we could use their Royal IQ app however it hardly ever works. Great example cancelled a shore activity on the app last night for an activity in 2 days but still showing today. Go & see them in person & they say too bad still have to pay as need to give 48 hours notice. If app worked last night it would be ok so not fair & clearly all about money. Just a number on this very big ship! There is very little focus on adults traveling without children & has many conversations with other passengers that are also finding it difficult to find quiet areas for adults. Pool allocation for adults is poor. There are no free movies other than a few children’s one so purchased one for $20 Australian thinking you could watch it again in a few days & you only have it for 24 hours. If you don’t mind just being a number & or not really fussed on genuine customer care then this is the cruise for you. We won’t be doing it again - too much focus on money with little service.
Bellamiad’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Ovation of the Seas price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.