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This was the first time on this ship having sailed previously many time on Breamar and Black Watch. My wife has limited mobility and we did not find the ship user friendly.b The steps onto the external deck are steep and the ramp placed over part of them is too steep. The disabled toilet being placed with the door on one side of a ‘porch’ like access does NOT have an electric door opener and hand button to actuate. Result is that access is not easy. Debarking is complicated by the fact that the waiting lounges are on deck 7 whilst gangway access is on deck 6 resulting for disabled people having to use only two local lifts resulting in congestion and delays. Overall the ship is good certainly brought up to a high level by the crew who are, as with other Fred ships, excelptional. Every member contacted was polite and very helpful indeed. The food was the usual Fred high standard but could have been presented on hotter plates. Overall and enjoyable holiday.

A Good ship but slight restrictions for disabled

Balmoral Cruise Review by Richardhgp

1 person found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Europe
  • Cabin Type: Superior Outside
This was the first time on this ship having sailed previously many time on Breamar and Black Watch.

My wife has limited mobility and we did not find the ship user friendly.b

The steps onto the external deck are steep and the ramp placed over part of them is too steep.

The disabled toilet being placed with the door on one side of a ‘porch’ like access does NOT have an electric door opener and hand button to actuate. Result is that access is not easy.

Debarking is complicated by the fact that the waiting lounges are on deck 7 whilst gangway access is on deck 6 resulting for disabled people having to use only two local lifts resulting in congestion and delays.

Overall the ship is good certainly brought up to a high level by the crew who are, as with other Fred ships, excelptional. Every member contacted was polite and very helpful indeed.

The food was the usual Fred high standard but could have been presented on hotter plates.

Overall and enjoyable holiday.
Richardhgp’s Full Rating Summary
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Cabin Review

Superior Outside
Cabin B 5089
Good cabin served by a lovely and very helpful lady.
Lucky to have one upgraded with both 13amp, European 2 pin and USB sockets
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