We chose this cruise line because of the itinerary and that is the only reason, three days in Israel. Three cabins, two generations of cruisers. We have been on lots of cruises, never on Celebrity and never again!
Let me start with the positive: big upgraded rooms (we paid for this!) nice staff.
Now the negative:
we paid to upgrade my parents, we show up at entry, there is no cabin for them and no one seems concerned. I pitched a fit and they found one.
They charge for spin and Zumba and yoga classes, a first in my experience.
No free Internet --in fact Internet charge was close to $500.
Many rooms off limits thruout the cruise for private functions.
Unless you drink tap water, coffee (lukewarm) or tea, you pay for ANYTHING you drink. You pay for specialty restaurants. You pay for gelato!
Food in dining room and café was unbelievably tasteless even desserts!! Even croissants!
No real fridge in rooms.No bottled water.Certain room service items were extra.
Ship dirty and smelly
Entertainment and activities scant.Forget TV movies and channels, very limited and mostly UK game shows!!
Hard sell on everything, in fact, most "activites" were sale shows. 26 such events in ONE DAY. Port lectures were very poor and unreliable, mostly telling you where to shop at their "preferred: shops.
It took us three hours to get a rerplacement bathroom light.
Towels and sheets are very old and paper thin.
Tap water is vile yellowish.
Prized for trivia contests were pathetic...sunglass paper cover, small USB stick...?deck of cards
Charged $50 for one small sack of laundry.
The experience was laughably bad. Avoid at all costs.
OK large and old