We chose this cruise for a more relaxed pace and scenic panorama view of the surroundings. The were some major changes made to accommodate an unforeseen natural impact. There was not enough rain in Europe to fill the river systems. The Rhine River was almost dry. As disappointing as this was the most important and reinforcing part of this company's customer service was the changes and adaptations they made to continue our trip using motor-coaches for part of the trip. Not only did they provide excellent tours but the hotels were all above the norm. Everything was fantastic.
True professionalism shows through how you recover from adversity. Avalon made us lifelong friends and customers with the way they handled this unavoidable situation.
The boat was comfortable and well appointed. The food was superb. The service was excellent and the staff was as good as any Michelin Star Hotel.
Excellent and spacious. Very comfortable.