Insignia Cruise Review by Sunny Kenton
- Sail Date: October 2018
- Destination: Canada & New England
- Cabin Type: Veranda Stateroom
There were many guests calling for an explanation from the Captain and were given the lame excuse that he was asleep. There was not any explanation given for the delayed arrival at Halifax. The General Manager was given an extensive list of cabin numbers so that he could offer an explanation for the delays but he did not have the courtesy to reply.
There were free drinks offered to say sorry but these are of no value if you are teetotal
Additionally I had requested an anniversary cake and it took three reminders before the “surprise” arrived. The helpful waiter offered to deliver it to our cabin and we are still waiting for its arrival…….
I complained about the portion size of the fish at the Toscana restaurant and did not get a proper explanation, only an ansafone message saying that the Restaurant manager will call back. I am still waiting…..
The attraction to the cruise was New England in the Fall and the attractive eight places to visit. In the event there were only four
Can’t help feeling that the Cruise was for the benefit of Oceania and not its passengers so that passengers could spend more while the ship sailed the Ocean. How wise was it for this voyage to have taken place given the weather conditions in the Atlantic at this time of the year
I would like to say that the staff in the dining room and cabins went out of their way to be helpful. The ship was tastefully fitted out but I felt that the entertainment was under par
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