This was an college alumni organized cruise and I had a group of friends that went with me on a cruise of the Mediterranean (Spain, France and Italy). The ship service and food was very good. Our cabin was kept spotless. The crew was extremely well-trained and helpful. However, I was very disappointed in the shore excursions. They were very touristy, and lacking in depth. I have cruised with Seabourne, Silversea and Windstar, and their shore excursions were much more in depth and immersive--with VIP special arrangements for getting around the crowds and into the sights around all of the other tourists. The descriptions were often not in keeping with the actual excursion. Oceania also nickels and dimes for everything--beverage packages, service charges added to the fare, etc. Competitor cruises charge a higher flat fee, but then you are not charged for anything else, the fare is all-inclusive. Also, the internet service offered by the ship was low-grade, and the crew member assigned to assist with this was unhelpful. I don't think I will said with Oceania again, having had better experiences with competitors.