1. Home
  2. Cruise Reviews
  3. Norwegian Bliss
First and foremost, we are devoted cruisers and have been avid NCL customers for the past 11 years and have thoroughly enjoyed our past cruise experiences. We just completed the 7-Day Mexican Riviera Cruise aboard the Norwegian Bliss on Saturday, October 27, 2018. What started out as an idyllic cruise was relegated to a “Cruise of Concessions”. We purchased two staterooms, one for my wife and I and another for my daughter and "potential" son-in-law. My daughter's boyfriend had meticulously planned and scouted the perfect location within Puerto Vallarta to propose to our daughter. He was so thrilled to execute his planned marriage proposal on the beautifully pristine beaches of Puerto Vallarta. He planned for a day of fine dining and pampering our daughter, then on bended knee, propose marriage. All of this was thwarted by the potential threat of Hurricane Willa. Unbeknownst to us, on that fateful Saturday, October 20, 2018, Hurricane Willa was brewing off the coast of the Mexican Riviera. Upon arrival at the NCL cruise port in Los Angeles (Long Beach, CA), we experienced a flawlessly expedited embarkation process. The sun was warm and glistening, the NCL staff was equally as warm and accommodating, which was a promising setting for a magically memorable cruise. Approximately 1.5 hours after setting sail, the Norwegian Bliss Captain announced over the PA system that we were changing course and diverting from our scheduled ports of call due to Hurricane Willa. The complaint that we have is, Norwegian Cruise Line, could have notified us days before the scheduled cruise date about the potential of Hurricane Willa and their intended ports of call diversion. As opposed to a Mexican Riviera cruise, we had a tour of the California coast. The ports of call were, San Francisco, San Diego and Ensenada, Mexico. My wife and I travel extensively for our careers and we have been to San Fran and San Diego too many times to tally. Needless to say, we were not thrilled with this port diversion news. Additionally, we did not pack appropriate attire for the frigid San Francisco bay area un savory weather! Had we had this bit of information, we could have made other arrangements for the "marriage proposal" or postponed our cruise. At this juncture in our cruise, we were deeply disappointed. Trying to be optimistic, we all collectively agreed to make the best of the situation that was presented to us. Over the next several hours and days, we noticed that the ship was inundated with thousands of vacation and cruise agents for the "Inspire" annual conference! Throughout the course of our "Cruise of Concessions", we were met with many of the venues on the ship were off limits to us, because of the private "Inspire" conference. This was annoying! [See attached photo, which illustrates a Venue that was closed] Secondly, being on a cruise ship with several thousand vacation and cruise agents (in conference and work mode) was no fun! The perceived demographics of the "Inspire" conference attendees was >= 40 years old. This was major disappointment to my 24-year-old daughter and her 25-year-old potential fiancé! Once again, had NCL notified us that the ship would have been inundated with conference attendees; we would have re-booked another date for the cruise. In closing, we are deeply disappointed with NCL for withholding information that we could have utilized to salvage our vacation experience.

Cruise of Concessions

Norwegian Bliss Cruise Review by smadaj68

Trip Details
  • Sail Date: October 2018
  • Destination: Mexican Riviera
  • Cabin Type: Aft-facing Balcony Stateroom
First and foremost, we are devoted cruisers and have been avid NCL customers for the past 11 years and have thoroughly enjoyed our past cruise experiences. We just completed the 7-Day Mexican Riviera Cruise aboard the Norwegian Bliss on Saturday, October 27, 2018. What started out as an idyllic cruise was relegated to a “Cruise of Concessions”. We purchased two staterooms, one for my wife and I and another for my daughter and "potential" son-in-law. My daughter's boyfriend had meticulously planned and scouted the perfect location within Puerto Vallarta to propose to our daughter. He was so thrilled to execute his planned marriage proposal on the beautifully pristine beaches of Puerto Vallarta. He planned for a day of fine dining and pampering our daughter, then on bended knee, propose marriage. All of this was thwarted by the potential threat of Hurricane Willa.

Unbeknownst to us, on that fateful Saturday, October 20, 2018, Hurricane Willa was brewing off the coast of the Mexican Riviera. Upon arrival at the NCL cruise port in Los Angeles (Long Beach, CA), we experienced a flawlessly expedited embarkation process. The sun was warm and glistening, the NCL staff was equally as warm and accommodating, which was a promising setting for a magically memorable cruise.

Approximately 1.5 hours after setting sail, the Norwegian Bliss Captain announced over the PA system that we were changing course and diverting from our scheduled ports of call due to Hurricane Willa. The complaint that we have is, Norwegian Cruise Line, could have notified us days before the scheduled cruise date about the potential of Hurricane Willa and their intended ports of call diversion. As opposed to a Mexican Riviera cruise, we had a tour of the California coast. The ports of call were, San Francisco, San Diego and Ensenada, Mexico. My wife and I travel extensively for our careers and we have been to San Fran and San Diego too many times to tally. Needless to say, we were not thrilled with this port diversion news. Additionally, we did not pack appropriate attire for the frigid San Francisco bay area un savory weather! Had we had this bit of information, we could have made other arrangements for the "marriage proposal" or postponed our cruise. At this juncture in our cruise, we were deeply disappointed.

Trying to be optimistic, we all collectively agreed to make the best of the situation that was presented to us. Over the next several hours and days, we noticed that the ship was inundated with thousands of vacation and cruise agents for the "Inspire" annual conference! Throughout the course of our "Cruise of Concessions", we were met with many of the venues on the ship were off limits to us, because of the private "Inspire" conference. This was annoying! [See attached photo, which illustrates a Venue that was closed]

Secondly, being on a cruise ship with several thousand vacation and cruise agents (in conference and work mode) was no fun! The perceived demographics of the "Inspire" conference attendees was >= 40 years old. This was major disappointment to my 24-year-old daughter and her 25-year-old potential fiancé!

Once again, had NCL notified us that the ship would have been inundated with conference attendees; we would have re-booked another date for the cruise.

In closing, we are deeply disappointed with NCL for withholding information that we could have utilized to salvage our vacation experience.
smadaj68’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Bliss price drops
250,000+ people have entered their email

Cabin Review

Aft-facing Balcony Stateroom
Cabin B1 18886
The cabin was handicapped equipped, which was very spacious. The balcony was spacious as well. The only downside to this room was the entry door was automatic and could not be closed manually. The door had to run through its complete open/close cycle.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews