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We wanted to try a big ship cruise. We were very impressed with the smooth embarcation process but things quickly went downhill from there. Long lines greeted us at every meal with or without reservations for our "my time" dining, and table service was mediocre for the most part. We found the serving staff attention to detail lacking even in the specialty restaurants, and the day to day menu was largely repetitive with rather limited choices. Activities for the over 50 crowd were almost non-existent with little continuity through the week. Other disappointing occurrences: waiting (always) for elevators, having to reserve for shows for which the theaters weren't full, reserving My Time Dining and having no other choices but 5 pm or 8:30 pm, using the Royal IQ app was troublesome and some of our reservations actually disappeared, including dining and activities. It is a fun ship for families with children ages 8-18 but we won't be sailing on it again.

Service expectations not met

Anthem of the Seas Cruise Review by kodiakcrew

2 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Bermuda
  • Cabin Type: Ocean View with Large Balcony
We wanted to try a big ship cruise. We were very impressed with the smooth embarcation process but things quickly went downhill from there. Long lines greeted us at every meal with or without reservations for our "my time" dining, and table service was mediocre for the most part. We found the serving staff attention to detail lacking even in the specialty restaurants, and the day to day menu was largely repetitive with rather limited choices. Activities for the over 50 crowd were almost non-existent with little continuity through the week. Other disappointing occurrences: waiting (always) for elevators, having to reserve for shows for which the theaters weren't full, reserving My Time Dining and having no other choices but 5 pm or 8:30 pm, using the Royal IQ app was troublesome and some of our reservations actually disappeared, including dining and activities. It is a fun ship for families with children ages 8-18 but we won't be sailing on it again.
kodiakcrew’s Full Rating Summary
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Cabin Review

Ocean View with Large Balcony
Cabin 2C 7654
The cabin configuration was more square than rectangular giving us more space to move around and we enjoyed the larger balcony.
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

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    The tour leaves Long Wharf (a $10 cab ride from the ship - Don't take the pricey shuttle to the market) and visits the Stellwagen Bank marine preserve. The whales were easy to spot by their blows, and we saw so many up close that the guides barely knew which way to tell us to look! The tour lasted about 3.5 hours because we didn't lose any time finding the whales, but they will run longer if whales aren't found early on. The company also offers a rain-check if no whales are seen. Highly recommended!
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