We booked a V1 suite but at the time they had an offer of a 2 suite upgrade to V3. We were advised that we had been allocated a V6 suite just under two weeks from departure. An up sell letter had arrived some 2 months from departure asking for £999 each for a V5/V6 so we were glad we hadn’t taken up the offer.
We received no help with the luggage at the airport. On departing the arrivals baggage hall we were met and moved to an initial holding spot while others joined the group. We were then moved to another holding spot further on which at least had seats. Ground staff didn’t seem to have a clear idea of what they were doing. Eventually we were marched on again hauling our luggage all the way to the coach which was a considerable distance. It was interesting that the 6* cruise line treated us this way when Cunard took their passengers luggage immediately after exiting the reclaim area.