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We chose this cruise primarily for its destinations in PNG. We had been before and this time wanted the kids to experience the people and culture of the PNG islands. We knew the Jewel was old and on its way out of the fleet but as said, destination was our focus. There were a number of mishaps on this cruise that resulted in two missed ports and two medical evacuations - I won't pass judgement on the decisions made by the captain, I'll trust that he made the decisions he had to make. All I will say, in seven cruises I have never experienced so many problems with clearing and securing ports. FOOD - food was great. The Pantry is really good. Each meal you can decide if you want Indian, Mexican, Italian, Carvery, Fish & Chips, salad, sandwiches etc. Its like a host of pop-up restaurants. It's always fresh and hot, unless you turn up close to the end of service but why would you. The Waterfront restaurant was our preferred dinner option and the food was faultless. The service was really down on the first few nights compared to previous cruises. Meals were passed along the table guest to guest instead of being served correctly. Wine was not topped up, no ice bucket. Then one night our table wasn't ready so we ate at another waiters section and the service was great so we secured that table for the rest of the cruise. CABIN - faultlessly looked after. ENTERTAINMENT - overall it was ok, however, night one is an intro to the stage productions that will be on throughout the cruise but it was only shown once so if you were on the second dinner sitting you missed out and for us, we never really knew what was worth seeing or not worth seeing throughout the cruise, not smart. SPA - Critics say it's expensive but they clearly don't go to many high end spas, it is what it is. PUBLIC AREAS - For some reason people had a real habit of securing prime spots on the pool deck and oasis with their towel and then barley using the seat of deck chair. Some would be up there at 7am, secure a big area (up to 8 seats) and just have one person fending other guests off all morning until their family creeps out of bed at 11am. Staff never once cleared towels or articulated that this was not acceptable as they do on other cruises. If a guest is using the pool deck, more than just a towel would be sitting at their deck chair. BARS - Fine but no happy hour as with other cruises. SMOKING - Far too many smoking areas. Smokers would get within a few metres from their smoking area (pool deck) and light up, staff had to walk through and clear and clean, reports of smoking in rooms. Time for smoke free cruises.

Hit and MISS

Pacific Jewel Cruise Review by reerod67

2 people found this helpful
Trip Details
We chose this cruise primarily for its destinations in PNG. We had been before and this time wanted the kids to experience the people and culture of the PNG islands. We knew the Jewel was old and on its way out of the fleet but as said, destination was our focus. There were a number of mishaps on this cruise that resulted in two missed ports and two medical evacuations - I won't pass judgement on the decisions made by the captain, I'll trust that he made the decisions he had to make. All I will say, in seven cruises I have never experienced so many problems with clearing and securing ports. FOOD - food was great. The Pantry is really good. Each meal you can decide if you want Indian, Mexican, Italian, Carvery, Fish & Chips, salad, sandwiches etc. Its like a host of pop-up restaurants. It's always fresh and hot, unless you turn up close to the end of service but why would you. The Waterfront restaurant was our preferred dinner option and the food was faultless. The service was really down on the first few nights compared to previous cruises. Meals were passed along the table guest to guest instead of being served correctly. Wine was not topped up, no ice bucket. Then one night our table wasn't ready so we ate at another waiters section and the service was great so we secured that table for the rest of the cruise. CABIN - faultlessly looked after. ENTERTAINMENT - overall it was ok, however, night one is an intro to the stage productions that will be on throughout the cruise but it was only shown once so if you were on the second dinner sitting you missed out and for us, we never really knew what was worth seeing or not worth seeing throughout the cruise, not smart. SPA - Critics say it's expensive but they clearly don't go to many high end spas, it is what it is. PUBLIC AREAS - For some reason people had a real habit of securing prime spots on the pool deck and oasis with their towel and then barley using the seat of deck chair. Some would be up there at 7am, secure a big area (up to 8 seats) and just have one person fending other guests off all morning until their family creeps out of bed at 11am. Staff never once cleared towels or articulated that this was not acceptable as they do on other cruises. If a guest is using the pool deck, more than just a towel would be sitting at their deck chair. BARS - Fine but no happy hour as with other cruises. SMOKING - Far too many smoking areas. Smokers would get within a few metres from their smoking area (pool deck) and light up, staff had to walk through and clear and clean, reports of smoking in rooms. Time for smoke free cruises.
reerod67’s Full Rating Summary
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Ages Under 3
Ages 13 to 15
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Cabin Review

Cabin 5186
Faultless considering age of ship