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MSC Opera Review

4.0 / 5.0
Editor Rating
295 reviews

Not what we had hoped for.

Review for MSC Opera to the Mediterranean
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2-5 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2018
Cabin: Balcony Stateroom
Traveled with children

We chose the Cruise as it fitted in with the UK school 1/2 term and was going to some interesting ports. We booked over a year in advance, big mistake, the flights got altered leaving us with a 2.5 hour transfer by coach each way. No negotiation, no alternative except to lose our deposit and rebook doing our own flights. By the time they announced the flight details the cost of flights had risen and little was available, leaving us with no option but to continue.

Not a good start, a delayed flight and by the time we arrived to check in after a 2 1/2hr transfer and a less than smooth airport transfer to the coach even the photographer had gone home. Which was just as well as we where wet and bedraggled having had to paddle from the bus to the embarkation desks, we were nearly 3 hours late.

Next they some how managed to transfer our 2 bags to the other MSC ship departing that day. We did alert them as to not having our bags before we left port and by 10.30pm it was apparent they had no idea where they where. Next morning we where told they were not on board either ship and were searching the port(we had had a MSC transfer from Nice to Genoa). Nothing offered apart from emergency wash bag, male briefs and socks. There was nothing in the onboard shop of any use, so we headed to the nearest shopping mall at the first port of call for basic essentials for our party of 3. On arrival back on board the HRO had us escorted to her office and told us the bags were on the other ship and we would get our bags in 2 days. No apology, and she would not sanction our meagre purchases of 3 t shirts a pack of ladies pants, 2 bra's, swim shorts, costume, 1 pair of activity sandals and 2 pairs of trainers, 2 pairs of chino for my husband and son plus a European usb charger so we could charge a phone and a stick deodorant to share. I could not find a change of trousers so was left with little choice but to continue to wear my jeans.

Cabin Review

Balcony Stateroom

Cabin B3

Ok for 2, but quite small, just big enough for bedside tables either side of the bed. 3rd bed was a bunk on the wall which made moving round the cabin impossible once it was down. No chair only a dressing table cube/stool. The Aurea cabin picture shows a bed settee as a typical cabin. Generally well placed but the ceiling creaked and groaned all night when the ship was rolling between Marseilles and Palma.

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