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I always wanted to go through the Panama Canal, its history fascinates me. I also wanted an extended cruise for a bit of "R&R". The price point was good but the on-board costs were disappointing. I feel NCL was in my pocket for every little thing.... a 1 liter bottle of Dasani was $6.60!!! Yes, $6.60 - outrageous. Kids video arcade games are $1.30 per game. Food was okay in the complimentary restaurants and buffets but don't bother with the complimentary steak dinner - the meat quality is less than average which I think is done to encourage cruisers to use their "specialty" (for a charge) Cagney's Steakhouse. The entertainment was merely average. However, the staff couldn't have been nicer - pleasant, friendly, courteous... excellent all around. My major complaint is the embarkation/disembarkation process. Really this needs major attention. The boat left San Diego 2 hours late. I delivered my luggage at 11:15 BUT it was not delivered to my cabin until 8:15. NCL tenders were terrible and have too little capacity to handle excursions. First day, excursions were delayed two hours because of various NCL issues. Cruisers were truly annoyed. It got worse when disembarking at final port. The instructions from staff were contradictory; the bridge communications from Vincent, the cruise director, were just terrible. Very poor communication resulted in delays, misdirection and anger. I am unsure if I will cruise NCL again.

Mixed bag - some excellent ratings, others poor

Norwegian Pearl Cruise Review by KGOldWolf48

Trip Details
I always wanted to go through the Panama Canal, its history fascinates me. I also wanted an extended cruise for a bit of "R&R". The price point was good but the on-board costs were disappointing. I feel NCL was in my pocket for every little thing.... a 1 liter bottle of Dasani was $6.60!!! Yes, $6.60 - outrageous. Kids video arcade games are $1.30 per game. Food was okay in the complimentary restaurants and buffets but don't bother with the complimentary steak dinner - the meat quality is less than average which I think is done to encourage cruisers to use their "specialty" (for a charge) Cagney's Steakhouse. The entertainment was merely average. However, the staff couldn't have been nicer - pleasant, friendly, courteous... excellent all around.

My major complaint is the embarkation/disembarkation process. Really this needs major attention. The boat left San Diego 2 hours late. I delivered my luggage at 11:15 BUT it was not delivered to my cabin until 8:15. NCL tenders were terrible and have too little capacity to handle excursions. First day, excursions were delayed two hours because of various NCL issues. Cruisers were truly annoyed. It got worse when disembarking at final port. The instructions from staff were contradictory; the bridge communications from Vincent, the cruise director, were just terrible. Very poor communication resulted in delays, misdirection and anger. I am unsure if I will cruise NCL again.
KGOldWolf48’s Full Rating Summary
Enrichment Activities
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Cabin Review

Inside
Cabin IX 5049
For one person, this was fine. The location of the cabin was excellent (middle, inside) that helpd during heavy weather from Hurrican Willma.
Deck 4 Inside Cabins, Outside Cabins