Viking Tor Cruise Review by bhaese2864
- Sail Date: October 2018
- Destination: Europe River
- Cabin Type: Veranda Superior
A few of the "highlights" of our bus tour included: Very little leisure time to explore Passau, Vienna or Budapest. A lunch of overdone pot roast and tater tots at a Melk hotel restaurant. We became experts in European bus companies and rest stops. A bus driver who didn’t know what exit to take to Roth and had to turn around and go back several miles to find our ship. Our first tour guide didn’t have a charged audio system and had to try to shout out the interesting aspects of Regensburg. While waiting in the bus pickup area in Passau, my sister was struck and knocked down by a bicyclist. She and her husband spent the evening in the emergency room in Straubing. We were supposed to be docked in Passau. The supposed sight of a bomb near the location of our designated ship in Budapest, The Viking Var. Only problem was, the bomb was removed in July, our cruise was in October!
The staff of the Viking IDUN in Budapest was very distressed and over whelmed by a daily turnover of guests. I can understand their frustration at having to disembark and embark an entire shipload of guests every day. It’s no wonder that they didn’t seem very excited to see us! The staff said they have been docked in Budapest for over five months. Our tour director, George, was pretty good in the beginning of the cruise but even his good humor was wearing thin by the end of the cruise. He was the Viking representative on our cruise and he was forced to smile and try to convince us that everything was fine and the low water levels were extremely rare.
Again, Viking has known for many months about the low river levels and chose not to notify their customers/passengers in a timely, honest manner. After some online research and talking with other Viking passengers, we have also learned that Viking consistently performs misleading advertising and unethical business practices.
At this point AAA Travel and Viking River Cruise company have lost my trust to adequately and responsibly represent their travel products.
P.S. It is now two weeks after I notified Viking River Cruise of my disappointing motor coach tour of the Danube River. Other than a generic response, nothing!
250,000+ people have entered their email
Port & Shore Excursion Reviews
RegensburgNice. Docked in town and could walk to tourst area.View All 517 Regensburg Cruise Port Reviews
View Cruise Critic's Regensburg Cruise Port Review
ViennaBus ride around tourist area and then free time for a couple of hours in the afternoon.View All 290 Vienna Cruise Port Reviews
View Cruise Critic's Vienna Cruise Port Review