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We choose this cruise solely based on it's itinerary. We had read previous poor reviews about this ship but Princess stated that all had been corrected. They lied. There are still garbage smells in public areas. Outside aft elevator lobby on 7th deck for one. There are still mild smells in corridors throughout the ship.Problems started with embarkation. There was only one person taking in baggage. He would fill a cart, disappear for awhile to unload the cart and then return to start the process over again. This took forever with only one person. Once aboard we then observed many unsatisfying problems. The bird poop on our balcony furniture was disgusting and made us avoid meals there. There are only 2 aft elevators reaching the 17th deck. One was inoperative for the first week of the cruise. The moving stairway from the 17th deck to Skywalker lounge operated one day of the 20 day cruise. The food selection in the main dining room was the worst selection that I have experience in many years of cruising. The buffet (where we wound up most nights) was not much better. The quality of the food was below average. The library had a selection of about 2 dozen books total. There were water leaks through out the ship with areas roped off and buckets underneath. the theater had water pouring in streams from the ceiling. This is the only ship I have experienced with real ice cream only at dinner. The ice cream bar only serves soft serve cones. The Princess Patter was often wrong and incomplete. It would certainly be nice to include a short description of the evening shows. The enrichment program was a joke The theme was considering retirement and what to expect and plan for. Great topic except about 80% of the passengers were already retired. I am sure that someone at Princess has heard about the adverse health effects of second hand smoke. To get to the main entrance of the theater, it is necessary to pass through the smoke filled casino. Doors usually opened 1 hour before theater performances. This is great for handicapped people. Unfortunately, too many times the doors opened 10 to 20 minutes early leaving the handicapped standing and waiting. It was necessary for handicapped to arrive early in order to get suitable seating. Many events were conducted in the Piazza with no seating. They could at least set up some folding chairs. There were too many overlaps of one time performances so you day to choose one or the other. The theater entertainment was just plain poor. Way too much rock and roll for a 70+ average audience. Many people walked out each night. The resident ship performing troop only did 2 shows in 20 days. Actually, one was good. Again, the other was not suitable for the audience. The only positives about this cruise were our cabin attendant and we got to New Zealand. Albeit, after a several hour stop at sea one day to check out new equipment on board. Why couldn't they do this at night when people are sleeping? I am sure that other problems existed, but there were too many to remember.

Princess drops to new lows

Golden Princess Cruise Review by lesser160

4 people found this helpful
Trip Details
  • Sail Date: September 2018
  • Destination: Transpacific
  • Cabin Type: Balcony
We choose this cruise solely based on it's itinerary. We had read previous poor reviews about this ship but Princess stated that all had been corrected. They lied. There are still garbage smells in public areas. Outside aft elevator lobby on 7th deck for one. There are still mild smells in corridors throughout the ship.Problems started with embarkation. There was only one person taking in baggage. He would fill a cart, disappear for awhile to unload the cart and then return to start the process over again. This took forever with only one person. Once aboard we then observed many unsatisfying problems.

The bird poop on our balcony furniture was disgusting and made us avoid meals there.

There are only 2 aft elevators reaching the 17th deck. One was inoperative for the first week of the cruise. The moving stairway from the 17th deck to Skywalker lounge operated one day of the 20 day cruise.

The food selection in the main dining room was the worst selection that I have experience in many years of cruising. The buffet (where we wound up most nights) was not much better. The quality of the food was below average.

The library had a selection of about 2 dozen books total.

There were water leaks through out the ship with areas roped off and buckets underneath. the theater had water pouring in streams from the ceiling.

This is the only ship I have experienced with real ice cream only at dinner. The ice cream bar only serves soft serve cones.

The Princess Patter was often wrong and incomplete. It would certainly be nice to include a short description of the evening shows.

The enrichment program was a joke The theme was considering retirement and what to expect and plan for. Great topic except about 80% of the passengers were already retired.

I am sure that someone at Princess has heard about the adverse health effects of second hand smoke. To get to the main entrance of the theater, it is necessary to pass through the smoke filled casino.

Doors usually opened 1 hour before theater performances. This is great for handicapped people. Unfortunately, too many times the doors opened 10 to 20 minutes early leaving the handicapped standing and waiting. It was necessary for handicapped to arrive early in order to get suitable seating.

Many events were conducted in the Piazza with no seating. They could at least set up some folding chairs.

There were too many overlaps of one time performances so you day to choose one or the other.

The theater entertainment was just plain poor. Way too much rock and roll for a 70+ average audience. Many people walked out each night. The resident ship performing troop only did 2 shows in 20 days. Actually, one was good. Again, the other was not suitable for the audience.

The only positives about this cruise were our cabin attendant and we got to New Zealand. Albeit, after a several hour stop at sea one day to check out new equipment on board. Why couldn't they do this at night when people are sleeping?

I am sure that other problems existed, but there were too many to remember.
lesser160’s Full Rating Summary
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Cabin Review

Balcony
Cabin BD C702
Small cabin. Smaller than Celebrity Balcony cabins. Bird poop all over the balcony chairs and table. Not inviting for breakfast on the balcony.
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