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Hated this nightmare. This was a waste of money. NEVER again on Norwegian anywhere ever again. We wasted all this money for the trip of a lifetime... and, it was one problem or disappointment after the other. Everything was bad... The food NEVER met our expectations as we'd previously had with other Cruise Lines... One huge disappointment. The Shows? We walked out numerous times. What a waste of time! Great Shows on other Cruise Lines, but, not on this NCL... It felt as if they hired the least talented, cheapest... The excursions were very expensive and were a huge let down. What can you do on the ship? You can sit at the Library and play cards, or play pin-pong... The workers...... were not focused on making us comfortable. There was a huge element of superiority... Pretentious behavior............ We'd call to reserve a table and would be told that they did not have anything available. We'd show up and there would be plenty of tables available. WHY this pretentious game? No High Tea. Never found any Mini Golf. If there was, we never found it. They ruined the vacation by rummaging through my luggage and confiscating the wine and champagne. BUT, I had phoned NCL prior to packing to make sure that it was allowed. I was told yes, 1 bottle per person. NOW, they took it and wanted to charge us $15.00 per bottle............. We said NO, and got our wine at the end of the trip. In the rummaging process, they broke my hanger, broke my watch, messed up my clothes, threw powder on everything, and lost the wires to recharge the phone, camera and video camera. No shorts, clothes or bathing suit............. We just kept looking for my luggage. Whole day wasted. The next morning, we went ashore to buy a new phone charger. Could not use the video after day 1, and same thing happened with the camera after 5 days............ NO soap or paper to wash hands at any of the Excursions. You want germs............. You go ashore and it is a rusty, old, metal, warehouse looking place. Nothing seemed clean, or pretty......... No pride. The Buffet was good. Our room was way too tiny... TV was tiny in the left corner. They have a Mini Bar......... so, they lock it the last night of your trip, so, if you have ulcers and need milk........ NO fridge. We'd rather have a fridge than a Mini-Bar.......... We'd NEVER spend money on a Mini-Bar............... Room Service on other Cruises, is free. NCL... $7.95 per order, per person. Half a glass of wine at Dinner........... $11.11.......... They automatically add a tip $1.79. We spoke to others who had been on this Cruise....... NOW they finally admit that it had been awful, and that they hated it. WHY did they not warn us? "They did not want to ruin our trip." Well, it is a bad, overpriced trip. We hated almost all of it............... Little details... Puddles on the floors, slippery floors, taking dishes away too soon, closing the shades when we sit by the windows......... FILTHY windows almost everywhere. Some people complained that they did not have a working bathroom and had to go way outside of their room............. Our bathroom worked, so, I guess that is one plus on that side. The balcony was smaller than the other Cruise Lines. NO alarm clock.......... With them breaking my watch, and NO clock in the room........... that left me always asking the time............ Save your money. The Ship itself was not fancy. It was antiquated. The Excursions... were overpriced with not much of anything to see or do... We are extremely turned off by NCL......... We had sailed numerous times with other Cruise Lines, so we had extremely high expectations for a fabulous Voyage... and were let down by NCL, in all directions. They should give us back our money. We did complain to NCL...with a very LONG letter.......... They don't care. We're back home. We already have our next Cruise booked, with Carnival.

Worst nightmare. Never again.

Pride of America Cruise Review by StellaBrin

4 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Hawaii
  • Cabin Type: Family Balcony
Hated this nightmare. This was a waste of money. NEVER again on Norwegian anywhere ever again. We wasted all this money for the trip of a lifetime... and, it was one problem or disappointment after the other. Everything was bad... The food NEVER met our expectations as we'd previously had with other Cruise Lines... One huge disappointment.

The Shows? We walked out numerous times. What a waste of time! Great Shows on other Cruise Lines, but, not on this NCL... It felt as if they hired the least talented, cheapest...

The excursions were very expensive and were a huge let down.

What can you do on the ship? You can sit at the Library and play cards, or play pin-pong... The workers...... were not focused on making us comfortable. There was a huge element of superiority... Pretentious behavior............ We'd call to reserve a table and would be told that they did not have anything available. We'd show up and there would be plenty of tables available. WHY this pretentious game?

No High Tea. Never found any Mini Golf. If there was, we never found it.

They ruined the vacation by rummaging through my luggage and confiscating the wine and champagne. BUT, I had phoned NCL prior to packing to make sure that it was allowed. I was told yes, 1 bottle per person. NOW, they took it and wanted to charge us $15.00 per bottle............. We said NO, and got our wine at the end of the trip.

In the rummaging process, they broke my hanger, broke my watch, messed up my clothes, threw powder on everything, and lost the wires to recharge the phone, camera and video camera. No shorts, clothes or bathing suit............. We just kept looking for my luggage. Whole day wasted. The next morning, we went ashore to buy a new phone charger. Could not use the video after day 1, and same thing happened with the camera after 5 days............ NO soap or paper to wash hands at any of the Excursions.

You want germs............. You go ashore and it is a rusty, old, metal, warehouse looking place. Nothing seemed clean, or pretty......... No pride.

The Buffet was good.

Our room was way too tiny... TV was tiny in the left corner.

They have a Mini Bar......... so, they lock it the last night of your trip, so, if you have ulcers and need milk........ NO fridge. We'd rather have a fridge than a Mini-Bar..........

We'd NEVER spend money on a Mini-Bar...............

Room Service on other Cruises, is free.

NCL... $7.95 per order, per person.

Half a glass of wine at Dinner........... $11.11.......... They automatically add a tip $1.79.

We spoke to others who had been on this Cruise.......

NOW they finally admit that it had been awful, and that they hated it.

WHY did they not warn us? "They did not want to ruin our trip."

Well, it is a bad, overpriced trip. We hated almost all of it...............

Little details... Puddles on the floors, slippery floors, taking dishes away too soon, closing the shades when we sit by the windows......... FILTHY windows almost everywhere.

Some people complained that they did not have a working bathroom and had to go way outside of their room............. Our bathroom worked, so, I guess that is one plus on that side.

The balcony was smaller than the other Cruise Lines.

NO alarm clock.......... With them breaking my watch, and NO clock in the room........... that left me always asking the time............

Save your money. The Ship itself was not fancy. It was antiquated.

The Excursions... were overpriced with not much of anything to see or do...

We are extremely turned off by NCL......... We had sailed numerous times with other Cruise Lines, so we had extremely high expectations for a fabulous Voyage... and were let down by NCL, in all directions. They should give us back our money.

We did complain to NCL...with a very LONG letter.......... They don't care.

We're back home.

We already have our next Cruise booked, with Carnival.
StellaBrin’s Full Rating Summary
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Cabin Review

Family Balcony
Cabin B3 7528
Room too small, no room to walk at the foot of the bed,
TV too small, way on the left......
Balcony smaller than other Cruise Lines,
NO alarm clock.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Seahorse Farm
    Just big plastic containers with tiny seahorses...
    We did not touch them. We just kept walking...
    Not worth what we paid..........
    View All 9 Seahorse Farm Reviews