Norwegian Gem Review

4.0 / 5.0
2,594 reviews

Do not celebrate your special occasions here!

Review for Canada & New England Cruise on Norwegian Gem
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hantanesian
10+ Cruises • Age 60s

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Sail Date: Oct 2018

When I made the reservation for my friend and I and our husbands, I mentioned to NCL agent that we are celebrating my 44 year anniversary. Big year right? Who can say that these days! The agent told me they will send us a cake with a card to celebrate our special occasion..We were left empty!!

Our mattress was so uncomfortable that my husband and I received back pain. One week later, we are still experiencing pain.....

We tried the food at different restaurants and everything we were served was very cold. Also, the menu was same every night.

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