Because it was advertise as a luxury cruise with 5 stars all inclusive beverage offer....and we like to stay in the same room for 2 weeks and not relocate our luggage (4 times in this cruise !)
We chose a Royal Panamera Suite and we had the same food and beverage as others in a different deck
Notice of low water was send by email the day of departure after we had inquire 2 weeks before and everything was supposed to be ok
Hotel in Budapest was not as we were told. We were supposed to have a Premium Deluxe suite as confirmed by Scenic
Under expectation....ordinary wine, no more Maccallen after one day, food was serve too fast, dining room like a cafeteria with bright lights, etc..
Had to change ships 3 times Pearl, Opal and Amber
Service was not equal on every boat
Did not see the Butler or inadequate
On the Amber the waiter was impolite ....throw fork and knife on my table the last night, nearly agressive
Guided tours were very limited to a walk in the city and no visit except for Melk and Wurzburg
On the Opal there were a sewer smell occasionally
Odor of smoking in the room and the corridor coming from the crew deck. Also a lot of partys during the night.
The Butler on the Opal was good and also the Maitre D at the restaurant
On the Amber the butler and the reception told us that there was no heated floor in the bathroom. We found it ourself and turned it on.
Very good housekeeping and laundry service
Lunch very ordinaryView All 353 City Tour Reviews
Konditorei Kormuth CafeView All undefined undefined Reviews
a must to see !View All 182 Melk Abbey Reviews
No stop in Linz and Passau
Very poor guide
Very good guide
no visit, only a walk in the city with a guideView All 125 City Tour Reviews
A must !
should have more time in EdamView All 13 Edam Walking Tour Reviews
There is better to see in AmsterdamView All 61 Zaanse Schans Windmills Reviews