Norwegian Breakaway Review

4.5 / 5.0
3,888 reviews

Service was just meh

Review for the Eastern Caribbean Cruise on Norwegian Breakaway
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Silverty
2-5 Cruises • Age 30s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Oct 2018
Cabin: Spa Balcony Stateroom

I had high hopes for Norwegian. Probably wouldn't cruise with them again. I don't tend to be very picky or needy in my service needs but I felt like an inconvenience anytime I bothered anyone in the dining rooms. Hard to enjoy the experience because of that. Everything was an up charge. Even the use of their messenger which is free to use on other cruises. The 6th, 7th & 8th floor all reeked of cigarette smoke because of the casino. Everyday my clothes smelled awful afterwards. Usually my husband will spend more time in the casino and I would watch but we tried to avoid that area as much as possible. It's a huge design flaw in my mind.

At least the game shows were funny. Though when they were in the atrium it was hard to hear it all or find a place to sit. Much better when it was in the theatre or the circus tent area.

I still enjoyed my vacation but having experienced better on other lines, I doubt I would return to Norwegian. It wasn't worth the money I spent.

Cabin Review

Spa Balcony Stateroom

Cabin B9

Nice cabin. Super short balcony though. Roomy bathroom.

Port Reviews

San Juan

Very lovely. Took a taxi tour.

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