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Will start my review saying that we were a group of 9 friends who started our trip with a two night stay in Rome then we headed to port to begin our Celebrity experience. We all felt the food and service in the bars and dining area was very good. Cold beer was a problem for three of our group. Never could find one. Bar service poolside was very slow but all the staff was super friendly. We were concerned about the Constellation due to her age and the fact that she's getting a major reno in two years but not a problem. She's in great shape and we had no reason to be concerned. Entertainment was lacking. Had a band in the RendeVous room every night that was marginal at best. Headphone night and a few comedians were enjoyable. Problem is most of the shows in the Celebrity Theatre were too early for diners who ate after 7 pm. So far so good. Now I'll get to the ugly part of the trip. We travel quite a bit and realize that no one has control over weather conditions. What is under control is how those unexpected issues are handled. We ran into serious problems with weather on the last 3 days of our cruise which caused the company to alter our ports. We were no longer able to go to Portofino due to the lack of a break wall to protect us from the incoming storms. We were docked in La Spezia instead. A nice enough place in good weather but not much else when it's not. Many shops closed being a Sunday. Thought we'd have Monday to shop but due to storms and flooding some of us felt it best to stay put on the boat. I'm shocked they even let people disembark in that weather but didn't seem too concerned. We felt the excursions were going due to financial issues and not safety. They should have warned all wanting to get off of the problems in town. We were expected to leave port for Rome (our final destination) at 3 pm. The weather prevented us from doing this. We had an issue with the winds causing the mooring lines to snap and our boat started shifting into the port on its own. The gangplank then came off while we moved. We then bumped into the Costa ship docked behind us. Felt the captain did a good job with the handling of a scary situation. People who were returning from excursions were kept on their coaches during this weather and, thankfully no one was injured. Obviously we were going nowhere anytime soon. A few hours later we went to Guest Services where we were told no problem we'll get you to Rome in time so we then prepared for dinner which went off without a hitch. No word from anyone in command about our plans to get us to Rome for flights the following morning. We understood the gravity of the situation and assumed they were doing all they good under the crazy circumstances. At 10:45 pm we received a ship wide announcement from the captain stating that between 11 pm and 1 am Celebrity would be proving bus transfers to Rome for all interested. Gather your things and come to Deck 3. We did just what we were told. Once there we were told to put our names on a list with our flight times and to go back to rooms and turn on Channel 6 where our names would appear when it was time to return to Deck 3. Needless to say this didn't happen. We were absolutely in no danger remaining on the ship so we returned to our rooms watching channel 6 for over an hour. When nothing seemed to be happening except people loading onto coaches, which we could see from our balconies, we decided to send a rep down to assess. He was told the logical approach was scrapped because people refused to follow the instruction. We then gathered our things and got in a line the entire length of the ship hauling our bags ourselves. Commented about elderly and handicapped situation for them would be awful. Finally boarded our coach for Rome at 2:40 am for a 5 hour drive. Could have been handled much better if they'd only followed the number system that was already on our bags for our disembarkation the next morning. Bad ending to an otherwise great experience.

Handling of unusual circumstances absolutely affected our opinions

Celebrity Constellation Cruise Review by juliephil

Trip Details
Will start my review saying that we were a group of 9 friends who started our trip with a two night stay in Rome then we headed to port to begin our Celebrity experience. We all felt the food and service in the bars and dining area was very good. Cold beer was a problem for three of our group. Never could find one. Bar service poolside was very slow but all the staff was super friendly. We were concerned about the Constellation due to her age and the fact that she's getting a major reno in two years but not a problem. She's in great shape and we had no reason to be concerned.

Entertainment was lacking. Had a band in the RendeVous room every night that was marginal at best. Headphone night and a few comedians were enjoyable. Problem is most of the shows in the Celebrity Theatre were too early for diners who ate after 7 pm.

So far so good. Now I'll get to the ugly part of the trip. We travel quite a bit and realize that no one has control over weather conditions. What is under control is how those unexpected issues are handled. We ran into serious problems with weather on the last 3 days of our cruise which caused the company to alter our ports. We were no longer able to go to Portofino due to the lack of a break wall to protect us from the incoming storms. We were docked in La Spezia instead. A nice enough place in good weather but not much else when it's not. Many shops closed being a Sunday. Thought we'd have Monday to shop but due to storms and flooding some of us felt it best to stay put on the boat. I'm shocked they even let people disembark in that weather but didn't seem too concerned. We felt the excursions were going due to financial issues and not safety. They should have warned all wanting to get off of the problems in town. We were expected to leave port for Rome (our final destination) at 3 pm. The weather prevented us from doing this. We had an issue with the winds causing the mooring lines to snap and our boat started shifting into the port on its own. The gangplank then came off while we moved. We then bumped into the Costa ship docked behind us. Felt the captain did a good job with the handling of a scary situation. People who were returning from excursions were kept on their coaches during this weather and, thankfully no one was injured. Obviously we were going nowhere anytime soon. A few hours later we went to Guest Services where we were told no problem we'll get you to Rome in time so we then prepared for dinner which went off without a hitch. No word from anyone in command about our plans to get us to Rome for flights the following morning. We understood the gravity of the situation and assumed they were doing all they good under the crazy circumstances. At 10:45 pm we received a ship wide announcement from the captain stating that between 11 pm and 1 am Celebrity would be proving bus transfers to Rome for all interested. Gather your things and come to Deck 3. We did just what we were told. Once there we were told to put our names on a list with our flight times and to go back to rooms and turn on Channel 6 where our names would appear when it was time to return to Deck 3. Needless to say this didn't happen. We were absolutely in no danger remaining on the ship so we returned to our rooms watching channel 6 for over an hour. When nothing seemed to be happening except people loading onto coaches, which we could see from our balconies, we decided to send a rep down to assess. He was told the logical approach was scrapped because people refused to follow the instruction. We then gathered our things and got in a line the entire length of the ship hauling our bags ourselves. Commented about elderly and handicapped situation for them would be awful. Finally boarded our coach for Rome at 2:40 am for a 5 hour drive. Could have been handled much better if they'd only followed the number system that was already on our bags for our disembarkation the next morning. Bad ending to an otherwise great experience.
juliephil’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience

Cabin Review

Concierge Class 3
Cabin C3 7181
Cabin was spotless and bed was comfortable. Only thing I'd complain about was this side of the ship always seemed to have the crummy view while the others seemed much nicer. Never know that when you book because all ports are different.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins