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We chose this cruise because of the dates and destination. Cruised over 30 times but this was our first time on NCL. Not impressed at all and found them to be sub par compared to other cruise lines. Entertainment is not very good, food is lousy and cold, crew is unorganized, and the ship is a bit outdated. Food at the buffet is always cold and low quality, with the exception of the hamburgers and hot dogs. Buffet area does not have enough tables so you will always be fighting for a place to sit down. The Irish Pub service and food is questionable at best. Entertainment fails compared to other cruise lines. Most of the crew does not seem interested in their jobs. Tendering system is a complete failure as the crew does not even follow their own tendering policy. The itinerary is nice for a 7 day New England and Canada cruise but doe not expect much from cruise its self.

New England and Canada

Norwegian Gem Cruise Review by bucu1963

2 people found this helpful
Trip Details
We chose this cruise because of the dates and destination. Cruised over 30 times but this was our first time on NCL. Not impressed at all and found them to be sub par compared to other cruise lines. Entertainment is not very good, food is lousy and cold, crew is unorganized, and the ship is a bit outdated. Food at the buffet is always cold and low quality, with the exception of the hamburgers and hot dogs. Buffet area does not have enough tables so you will always be fighting for a place to sit down. The Irish Pub service and food is questionable at best. Entertainment fails compared to other cruise lines. Most of the crew does not seem interested in their jobs. Tendering system is a complete failure as the crew does not even follow their own tendering policy. The itinerary is nice for a 7 day New England and Canada cruise but doe not expect much from cruise its self.
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