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We chose this cruise expecting an experience commensurate with TV and brochure hype. Big mistake. Instead we experienced tandem docking with no river views. We expected leisurely dinners with regional French cuisine. Big mistake, the dining experience was a big disappointment and food quality was not so good. The food service at dinner was rushed and noisy. My wife and I have been on more than 30 trips on many cruise lines and for the cost of this trip we expected much more. The hotel service was very nice and the cabin adequate. The shore excursions terrific and guides were very knowledgeable. Our post cruise hotel stay in Paris was excellent which included free tours. I purchased tickets on line for a private tour of the Louvre which was also a memorable experience. The entertainment on board was non existent unless you are a drinker. We did NOT have a romantic river view cruise through southern France.

River Cruise????

Viking Heimdal Cruise Review by duke3200

2 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Europe River
  • Cabin Type: Veranda Suite
We chose this cruise expecting an experience commensurate with TV and brochure hype.

Big mistake. Instead we experienced tandem docking with no river views. We expected leisurely dinners with regional French cuisine. Big mistake, the dining experience was a big disappointment and food quality was not so good. The food service at dinner was rushed and noisy.

My wife and I have been on more than 30 trips on many cruise lines and for the cost of this trip we expected much more.

The hotel service was very nice and the cabin adequate. The shore excursions terrific and guides were very knowledgeable.

Our post cruise hotel stay in Paris was excellent which included free tours. I purchased tickets on line for a private tour of the Louvre which was also a memorable experience.

The entertainment on board was non existent unless you are a drinker.

We did NOT have a romantic river view cruise through southern France.
Viking Cruises, Community Team has responded
Thank you for taking the time to share your experiences aboard Viking Heimdal with the cruising community, duke3200. It is pleasing to learn that you found the post-cruise extension in Paris to be excellent, however we do recognize your disenchantment with your balcony due to double docking as well as both the dining selections and service. All of your feedback has been collected for review and consideration by management, duke3200, however should you like to share more about your Viking experience, we would be happy to collect additional comments at TellUs@vikingcruises.com. Thank you for sailing Viking, and have a wonderful day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
duke3200’s Full Rating Summary
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