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Norwegian Breakaway Review

4.5 / 5.0
Editor Rating
3652 reviews
2 Awards

No plans to cruise Norwegian again

Review for Norwegian Breakaway to Transatlantic
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bubbles300m
10+ Cruises

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Additional details

Sail Date: Oct 2018
Cabin: Mid-Ship Balcony Stateroom

This was our second cruise with Norwegian and overall our 35th cruise. We were interested in the transatlantic crossing and the 4 ports, as well as Copenhagen. We were very happy with Copenhagen and with the ports the ship visited. We always enjoy cruising, and find you can have a good time no matter what. We had plenty to eat and drink, we were entertained, and we had a relaxing time, so this was a good vacation. Having said that, we find some of the Norwegian practices could be better. So I will comment on the positives and the negatives below.

Staff: Most of the staff on the ship are very friendly and cordial and have been well trained. They say good morning when you pass them and they look you in the eye and are very nice. These folks work an incredible amount of hours, seven days a week and we are very appreciative of their efforts. I am amazed at how hard they work, in order for us to have an enjoyable cruise, and the staff on the Breakaway generally did a good job for us and we are appreciative.

Food: Breakfast always had a huge variety of everything any of us could want. The food was served at the right temperatures and everything was plentiful. They did have trouble keeping up with dish washing and ran out of cups, glasses and plates at times. Lunch was also fairly good. But the offerings are substandard for a large cruise line. (A made to order deli, taco bar and other enhancements would be nice.) Breakfast and lunch do not have adequate seating space in the buffet area. There is overflow seating near the pool, but when the temps are in the 40’s and 50’s, it’s not too appealing. Dinner was somewhat disappointing. Service was very slow in the Taste/Savor/Manhattan dining rooms. (I don’t feel they have enough staff here.) The food options seemed to be lower cost items. Items such as shrimp cocktail, fried shrimp, lobster, and crab were not offered. Salmon was served occasionally. Steaks were cheap cuts and not very desirable. There were plenty of choices, but many were not appealing to the six at our table. One reason for the slow service is the wait staff serves wine and adult beverages, in addition to food. I’ve not experienced this on other cruise lines. We did eat at the buffet one evening, and the food seemed similar to lunch. We did eat at Shanghai, the Noodle restaurant, and were very disappointed. Service was rushed and disorganized. Food came out in random orders. 2 dishes never arrived, and when we mentioned this, the server argued with us, instead of just getting it. We had planned to go twice, but did not go back. While we had plenty to eat, we feel Norwegian has focused so hard on 7 “specialty” restaurants that the “inclusive” restaurants have been reduced to a very basic experience without a focus on great service or quality food. If you want a decent steak or a good piece of fish on Norwegian, plan on spending $50 – 75 per person for a very nice meal, including additional gratuity.

Cabin Review

Mid-Ship Balcony Stateroom

Cabin BA

Room was comfortable, but a little on the small side. the Bathroom was very tight, but functional. There were shelves next to the toilet, but we didn't use them do to proximity to the toilet bowl. very poor design. Storage was ok for 2 people. For 3 people this room would be very challenging. the Balcony is the smallest we have ever had on a cruise.

Port Reviews

Copenhagen

a beautiful and widely varied city. easy to get around and lots of things to see and do. We stayed near the train station, so everything was close to us. found a couple of delicsious bakeries to enjoy breakfast. My second time in Copenhagen. unfortunately, Tivoli was closed during the weeks we were there.

Cobh (Cork)

this was our favorite stop on this cruise. we went to Kinsail. saw a fort, then went to town had coffee/tea and cookies. then had an hour plus of free time to shop. very pretty/quaint town. at the bus stop, some of the local kids were playing their instruments and it was a very magical experience. nice drive back near Cork to the port.

Ponta Delgada

Beautiful port and town. very Mediterranean. we walked around town, shopped, went to 2 churches and returned to the ship. there was a place to swim at the pier, but we didn't go. we were very pleasantly surprised with this port.

Gothenburg

this port is an industrial port and an industrial city. we took an excursion, and it was ok. visited a botanical garden in October, which was not very exciting. However this garden would be spectacular in the spring/summer. also visited an old church which was somewhat boring.

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