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we cruise about 2 times a year with Carnival, tried NCL Bliss as it was a new ship and sailing out of Los Angeles to Mexico which made it very convenient. Boarded ship and prepared for great mexican riviera cruise (Puerto Vallarta, Mazatlan, and Cabo)..after 2 hours we were notified that due to a hurricane we were being diverted and going to San Francisco, San Diego, and Ensenada. They completely lied to everyone who could have cancelled the trip prior to leaving and sail another time however they failed to notify us. TERRIBLE shame on you NCL! The weather was cold and dreary..not exactly what anyone had clothes packed for and due to a travel agency annual convention we were shut out of many areas of the ship during the entire week for private functions including the pool deck on 2 occassions, the bewhouse multiple times, the social club, etc.. The ship is beautiful however our cabin hallway always smelled of diesel burning, not sure why. The ships vibe was very off and during the one day we finally had a little sun they decided to show a movie on the pool deck..no live music, no recorded music..terrible. Never saw any activities on the deck. Diverted us without notice then had no shore excursions planned. People tried to get off in San Fran because they lived there and were denied or it would cost terrible fines. HORRIBLE ANNIVERSARY! NCL offered us NOTHING for this, I understand the hurricane and being diverted but they knew well ahead of time and told us nothing! we could have rescheduled as NOBODY wants to be prepared for warm weather and end up in a cold city where you would pay zero to go as you live close to it anyway. Waste of money and no consolation from NCL. THey should have offered discounts or partial refunds but they did nothing for us at all. Complaining to corporate office..shame on you NCL for not being upfront and honest with your passengers!

WASTE of money

Norwegian Bliss Cruise Review by funcruise69

1 person found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Mexican Riviera
  • Cabin Type: Balcony Stateroom
we cruise about 2 times a year with Carnival, tried NCL Bliss as it was a new ship and sailing out of Los Angeles to Mexico which made it very convenient. Boarded ship and prepared for great mexican riviera cruise (Puerto Vallarta, Mazatlan, and Cabo)..after 2 hours we were notified that due to a hurricane we were being diverted and going to San Francisco, San Diego, and Ensenada. They completely lied to everyone who could have cancelled the trip prior to leaving and sail another time however they failed to notify us. TERRIBLE shame on you NCL! The weather was cold and dreary..not exactly what anyone had clothes packed for and due to a travel agency annual convention we were shut out of many areas of the ship during the entire week for private functions including the pool deck on 2 occassions, the bewhouse multiple times, the social club, etc.. The ship is beautiful however our cabin hallway always smelled of diesel burning, not sure why. The ships vibe was very off and during the one day we finally had a little sun they decided to show a movie on the pool deck..no live music, no recorded music..terrible. Never saw any activities on the deck. Diverted us without notice then had no shore excursions planned. People tried to get off in San Fran because they lived there and were denied or it would cost terrible fines. HORRIBLE ANNIVERSARY! NCL offered us NOTHING for this, I understand the hurricane and being diverted but they knew well ahead of time and told us nothing! we could have rescheduled as NOBODY wants to be prepared for warm weather and end up in a cold city where you would pay zero to go as you live close to it anyway. Waste of money and no consolation from NCL. THey should have offered discounts or partial refunds but they did nothing for us at all. Complaining to corporate office..shame on you NCL for not being upfront and honest with your passengers!
funcruise69’s Full Rating Summary
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Cabin Review

Balcony Stateroom
Cabin BF 10266
clean cabin, new and in good condition, bed comfy.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins