1. Home
  2. Cruise Reviews
  3. Norwegian Gem
We did the New England/Canada cruise to see something different. Loved loved loved the ports we visited. As to Norweigan, staff was wonderful. Food- disappointing. Buffet was ok, but the freestyle dining doesnt work. Had to wait to get a table every time. Nothing exciting on menu, no seafood, no filet, etc. Mediocre at best. You want a good meal, you have to do the specialty dining which is expensive. Royal Carribean's food was 10x better. I think this concept was done to get you to spend money for better food. Money...they really dollar you to death. Constantly trying to sell you lottery tickets and such. Bingo was $39 but you couldn't win the cover-all jackpot unless you did it in less than 47 numbers. End of the week they raffled off a cruise for everyone that paid. Woman that won was furious. $600 cruise for 2??? Lol. She would have to pay service charge, drink PKG, etc. Drink package was worth it. Good wine and liquor. Didn't like how they segregated everyone by the floor level/room class. We had a tour purchased through a private tour company for Bar Harbor. We couldn't get off the ship until everyone who purchase a tour through Norweigan got off and everyone who spent more on their cabin got off. We were late. Rooms.....incredibly small. Cleanliness....very clean, staff worked very hard. Entertainment.... The couple of stage productions we're good. Others not so much. Will cruise again, but not on Norweigan.

Disappointing compared to Royal Caribbean

Norwegian Gem Cruise Review by Honey2708

Trip Details
We did the New England/Canada cruise to see something different. Loved loved loved the ports we visited.

As to Norweigan, staff was wonderful.

Food- disappointing. Buffet was ok, but the freestyle dining doesnt work. Had to wait to get a table every time. Nothing exciting on menu, no seafood, no filet, etc. Mediocre at best. You want a good meal, you have to do the specialty dining which is expensive. Royal Carribean's food was 10x better. I think this concept was done to get you to spend money for better food.

Money...they really dollar you to death. Constantly trying to sell you lottery tickets and such. Bingo was $39 but you couldn't win the cover-all jackpot unless you did it in less than 47 numbers. End of the week they raffled off a cruise for everyone that paid. Woman that won was furious. $600 cruise for 2??? Lol. She would have to pay service charge, drink PKG, etc.

Drink package was worth it. Good wine and liquor.

Didn't like how they segregated everyone by the floor level/room class. We had a tour purchased through a private tour company for Bar Harbor. We couldn't get off the ship until everyone who purchase a tour through Norweigan got off and everyone who spent more on their cabin got off. We were late.

Rooms.....incredibly small.

Cleanliness....very clean, staff worked very hard.

Entertainment.... The couple of stage productions we're good. Others not so much.

Will cruise again, but not on Norweigan.
Honey2708’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Gem price drops
250,000+ people have entered their email

Cabin Review

Inside
Cabin IF 4505
SMALL
Deck 5 Inside Cabins, Outside Cabins