• Write a Review
  • Boards
  • Log In
Regatta Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
398 Reviews

Oceania failure

Regatta Cruise Review by ppandgg

7 people found this helpful
Trip Details
  • Sail Date: Oct 2018
  • Destination: the Panama Canal & Central America
  • Cabin Type: Penthouse Suite

I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and missed 5 excursions. Communication from Captain or cruise director was terrible. No explanation for any thing. Morale among the passengers was very poor. I'm sure they lost some loyal customers (including my husband and myself)

The food in Grand Dining Room and The Terrace is still very good, but a step down from what we experienced on previous sailings. Toscana and Polo Grill are still wonderful. Service staff in general were lovely, but some were poorly trained with snafus on drink orders and restaurant reservations which seemed to disappear even though we had the print out summary of our reservations from the front desk. There was no explanation, no apology and we were supposed to feel grateful that they managed to "fit us in."

There were power outages and some ship sections experienced non- flushing toilets at times.

The ship is due for an overhaul and we got the impression it had many ongoing mechanical issues. But none of this was address by the staff.

Our cabin was quite nice and kept very clean by housekeeping staff.

There was good entertainment and plenty of activities like Trivia, golf putting, shuffleboard, ping pong, Bridge lessons and games, casino w slots and poker tournaments, karaoke. But we went for the port visits and excursions, not endless sea days.


ppandgg's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Penthouse Suite

roomy with plenty of storage


Port & Shore Excursion Reviews

City Tour

Adequate tour. City has seen better days.

View All 27 City Tour Reviews
Quebrada Cliff Divers

Interesting.

View All 28 Quebrada Cliff Divers Reviews
Puntarenas (Puerto Caldera)

We had 1.5 hours of daylight so it was not worth doing a scenic tour since most of it would be in the dark. No explanation why we arrived so many hours late.

Rainforest Aerial Tram Tour

Had the aerial ride but also visited and animal center with sloths, anteaters, frogs, butterflies.

View All 14 Rainforest Aerial Tram Tour Reviews
City Tour

Interesting tour in occasional downpours. We didn't get soaked because our guide was willing to wait until the rain lessened to move on, but some others did and some tours were cut short unnecessarily. one woman fell and had a badly bruised eye and hip because the water was over the curb and she couldn't see the step.

View All 367 City Tour Reviews
Historical City Center

Decent walking tour but some confusion towards the end. 45 minutes scheduled for shopping which some people did not want to do but they also didn't want to walk back to the ship. I don't know how that was resolved since we had always planned to skip shopping and walk back.

View All 76 Historical City Center Reviews

Previous ReviewNext Review
ppandgg
1 Reviews Written
7 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Oceania Regatta Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.