Oceania's detail to service was excellent - the staff were clearly all there to ensure all passengers were satisfied and happy (although some people are never happy).
-Our Cabin was in the A1 Concierge level and was midship. Our cabin attendants were very attentive to our desires and need for service.
-The Dining was the best I've had on any cruise ship (have sailed Cunard, Princess, Royal Caribbean, Carnival, Holland American and Norwegian). The specialty restaurants were very good and one must make reservations way in advance of the cruise sail date if you wish to get the preferred times such as 7:30 pm and to be dining alone (we were a party of 2). otherwise, you will have later times and shared tables which worked out for us regardless. We met very pleasant people at our shared dining tables which actually enhanced the cruise for us. The main dining room and buffet menus were excellent and no complaints in that regard. Would have liked some food available between the 4 pm to 6:30 pm which was typically the times we were returning from our long day shore excursions. Many ships we sailed on have 24 hr. restaurant availability. My feeling is that there should be food available (other than room service) at all hours on a cruise.
-The entertainment was amateurish and did not compare to the larger productions offered on the larger ships/cruise lines. Our itinerary was very busy and we did not attend the entertainment for the most part and others advised us the shows improved as the cruise progressed. We used the fitness center and the Spa deck for an afternoon of rest and relaxation on our sea day - were very nice and clean. We did not participate in any "enrichment activities."
-The ports were all places we wanted to see except Koper, Slovenia which was a quiet, sleepy port with little to do - not sure why this is part of the cruise and would have preferred an extra night in either Florence, Rome, Sorrento or Venice.
-The shore excursions were good for the most part, but you need to make sure you book way in advance of the cruise sail date as they fill up fast (we missed out on booking a Capri tour which was disappointing. I would highly suggest booking some of your port excursion on your own (many people we spoke with on the cruise used this forum ahead of their cruise with others). We also spoke with a travel agent who was on the cruise with a group she was leading and advised us that the mark-up on the ship tours was about 40% which we did find to be true. Once you get off the ship, there were usually tour companies standing by to take you on tours at a cheaper price, but the caveat is to get off the ship as soon as open for debarkation as those tours filled up fast as well.
-One HUGE issue we found was the internet access. It was minimal at best even with the upgraded version. And we both got international cell phone service (we had Verizon and AT&T) and that was spotty, especially when during sail times, but, better in the ports).
-As for getting the beverage package - we, unfortunately pre purchased the upgraded Prestige Select for $59.95/day ($1200 for cruise). We are not big drinkers, but experience has proven that the cost on the cruise ships of alcohol can be quite high - a beer at the bar on this cruise was $8 which included gratuity). On this particular cruise and being in port every day, but one, and the tour itinerary being very busy and we did time to really spend on the ship and the amenities. We also did back to back 10 hour tours which left little time to actually enjoy time after dinner. Therefore, would have maybe gotten the House Select beer and wine with dinner package at lower price of $39.95 ($800 for cruise), but after the cruise, we figured out our alcohol bill would have been under $500 for the entire cruise given the busy itinerary and human fatigue. We did overhead a few people try to get out of the drink packages they purchased for the very same reason and we unable to do so. SO, the point is, if you are doing tours on the cruise every day, would not get the Prestige package, but if you are spending more time on the ship than doing tours, it may be worth it.
Also, something new to us - there were no photography services on the ship
Cabin was roomy enough for us, lots of drawers for unpacking for the 10 days.
Very good, long ride, tour guide was very knowledgeable.View All 115 Aix-en-Provence Reviews
Lots of walking up hills, a couple of the participants could not participate and stayed behind. Tour guide very good.View All 55 Monte Carlo Walking Tour Reviews
Again, lots of walking (got 20,000 steps on my fitbit). Excellent tour guide who brought us to a restaurant he recommended for lunch and he pre arranged we all had seats on a busy day in Florence. (Samtheguide.com).View All 136 Florence Walking Tour Reviews
Great to see this, lots of walking up stairs, etc. so be prepared.View All 193 Colosseum Reviews
Pretty good, very crowded, long lines to get into the Basilica.View All 131 St. Peter's Basilica Reviews
Right off the tender, there were multiple tours available, unfortunately, we were late for them all and we took the ferry over to Positano and then to Capri which was a very enjoyable day for us.
Tour guide was excellent for such a small town. Seemed anticlimactic compared to other ports.View All 15 Old Town Tour Reviews
Very crowded, headsets were spotty with reception, didn't hear much of the tour unfortunately. The tour guides were not really clear (in my opinion) of how to get back to the ship using the water bus if you wanted to spend more time in Venice. We subsequently, got lost at the water bus stop and had a bit of an adventure. Would have researched this more on our own ahead of time and not depended on the tour guide to advise us.View All 32 City Tour Reviews
Had to have a gondola ride in Venice! It was very good and they had a singer for the group which apparently is not the usual gondola ride venue (they said that is in the movies only).View All 94 Gondola Ride Reviews
Dubrovnik tour was very good. Anywhere in Dubrovnik it cost money to use a restroom and not all took Euro - we had to switch money to Kuno. We did the walking tour of the walls on our own - cost of admission was $46.29 for 2 American.View All 77 Walking Tour Reviews