We expected way better than this, having previously sailed on Voyager of the seas. Good staff and good food but the accolades stop here.
Balcony stateroom was old and tired. Cupboard hinges broken. Balcony floor was so bad and uneven you couldn't walk on it without cutting your feet.
Air conditioner was so noisy it made sleeping difficult. Could not be turned off and controller was hanging off the wall held only by a couple of wires.
Toilet kept blocking up. It overflowed all over the bathroom twice. Plumber was called 6 times in 13 days and we were not the only cabin on this cruise with this issue. This made for a very uncomfortable cruise having to worry about when it would overflow next.
Ship smelled of sewerage in certain areas.
Ship painting was being carried out during the cruise meaning the stink of paint permeated the ship.
The main cafe on deck 14 where almost everyone goes for breakfast and lunch smelled of mould. This is a health issue as is overflowing toilets.
We will not sail on Princess cruise lines again.