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I chose this cruise as part of a tour to China Warriors and Walls experience. Embarkation at Tianjin was utter chaos, queues to check-in were chaotic, unorganised, and very very long. The immigration process was equally bad taking hours queuing. Our luggage was taken at 11.15am but was not delivered to the cabin until 8.20pm. The food in the main restaurants was poor. Mashed potato, undercooked carrot and broccoli served with every main meal. Service disorganised and waiters very defensive when complaints made about food being cold. We abandoned the main restaurants and went to the self service where at least the food was hot even though finding a table was a struggle. Drinks were very expensive with 18% tax and gratuity added approximately $22 for 2 drinks. The specialty restaurants were excelkent. Wonderlad was a fabulous experience and Chops Grill superb. Entertainment was poor. Insufficient shore excursions for the number of passengers on board. There are very classy shops in the Royal Promenade, but the sales items sold each night on stalls down the centre are complete rubbish, cheap tat that would not be sold in any if the shops on board. Debarkation at Singapore was horrendous. The ship was 5 hours delayed into port due to a medical incident which meant transfer times to airports etc were disrupted greatly. Passengers were told to join the express exit carrying their own luggage which resulted in hundreds of people queuing for over 2 hours to debark. Unfortunately the Ovation of the Seas is not on my favourites list and I cannot recommend it.

Disappointed in Asia

Ovation of the Seas Cruise Review by Cgilyead

9 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Asia
  • Cabin Type: Ocean View Balcony
I chose this cruise as part of a tour to China Warriors and Walls experience. Embarkation at Tianjin was utter chaos, queues to check-in were chaotic, unorganised, and very very long. The immigration process was equally bad taking hours queuing. Our luggage was taken at 11.15am but was not delivered to the cabin until 8.20pm. The food in the main restaurants was poor. Mashed potato, undercooked carrot and broccoli served with every main meal. Service disorganised and waiters very defensive when complaints made about food being cold. We abandoned the main restaurants and went to the self service where at least the food was hot even though finding a table was a struggle. Drinks were very expensive with 18% tax and gratuity added approximately $22 for 2 drinks. The specialty restaurants were excelkent. Wonderlad was a fabulous experience and Chops Grill superb. Entertainment was poor. Insufficient shore excursions for the number of passengers on board. There are very classy shops in the Royal Promenade, but the sales items sold each night on stalls down the centre are complete rubbish, cheap tat that would not be sold in any if the shops on board. Debarkation at Singapore was horrendous. The ship was 5 hours delayed into port due to a medical incident which meant transfer times to airports etc were disrupted greatly. Passengers were told to join the express exit carrying their own luggage which resulted in hundreds of people queuing for over 2 hours to debark. Unfortunately the Ovation of the Seas is not on my favourites list and I cannot recommend it.
Cgilyead’s Full Rating Summary
Enrichment Activities
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Embarkation
Dining
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Shore Excursions
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Cabin Review

Ocean View Balcony
Cabin 8D 6530
Overall the cabin was good. Clean, spacious and comfortable.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins