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Seven Seas Voyager Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
297 Reviews

A Very Good Cruise

Seven Seas Voyager Cruise Review by LAL Cruiser

2 people found this helpful
Trip Details
  • Sail Date: Sep 2018
  • Destination: the Western Mediterranean
  • Cabin Type: Deluxe Suite

This was our second time on the Voyager, again in the beautiful Med and although we had visited just about every port on our Monte Carlo to Venice journey many times before, we enjoyed the beauty and weather and culture of these very interesting areas and had a wonderful vacation. We found a great last minute offer and booked about one month prior to departure.

Just like last year: the ship was in beautiful condition, our Concierge Suite (1018) was lovely and comfortable (although some extra storage areas would be appreciated), the cabin service was excellent, embarkation and disembarkation were a breeze, shore excursions were well organized (even if I still dislike daily bus tours) with lots of choice, the entertainment was still mediocre at best (like all small luxury ships), and the crew tried very hard and aimed to please.

What was better than last year was, firstly, the service. While things seemed disorganized last year onboard, this year all staff members that we dealt with were engaged, happy and worked very hard to accommodate all of the passengers and their needs and wants. Bravo! All requests were handled efficiently and pleasantly, and, this year, there was no problem getting reservations at specialty restaurants - the staff worked with us and did what they could; that is all that one can ask.

Secondly, we had such a strange experience with the food: the first couple nights of the cruise (French Restaurant and then Compass Rose) the dinners were terrible - totally unexpected: food delivered cold, under-cooked fish, scallops that tasted metallic, etc. This had nothing to do with our individual tastes, something was very wrong (we were a party of 4 and all of us agreed that there was a problem.) After the excellent deck Bar B Q, while having a drink at one of the bars, we ran into Danielle (the F&B Manager) and Maria (the Restaurant Manager) and very nicely told them our problems and, WOW, did they respond and turn things around. From that point forward, every meal was superb and they made sure that we were satisfied. It was amazing to see how much they cared about the product and were so concerned that 4 passengers (all of whom had been on Regent before) would be satisfied and enjoy the cuisine. It was an impressive and excellent display of service that we very much appreciated.

We were on the cruise that had the mishap in Rome - yes, the ship banged into pier and took a bit of cosmetic damage but it was not the end of the world - the captain himself stated a few hours after the event that there was no mechanical damage. I don't think that the entire issue was well handled: there was a lack of information and disclosure by senior crew, we needlessly missed a port of call because we spent a night in Rome for no good reason (all of the other cruise liners were coming and going), and the words: "sorry for the inconvenience" only go so far. Regent could have done far better. It was a shame that we missed one of the highlights of the cruise: Sorrento (or Naples) for Capri, the Amalfi Coast, Pompeii, etc,. No one would have minded if the itinerary was juggled and we missed Corfu, for example.

We are loyal Silversea cruisers (looking forward to Australia in January on the Muse) but we also like the Regent. We honestly prefer the Silversea product - our opinion is that its a bit more polished and refined and the included shore excursions on Regent are not a big plus for us. That being said, at the end, most cruise choices are about a balance between product, price and itinerary and we certainly would cruise with Regent in the future.


LAL Cruiser's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
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Cabin Review

Deluxe Suite
Cabin D 1018

Lovely suite, excellent location near the front elevators, fast access to the pool deck. The only negative is that their is occasional noise when furniture is being moved on the pool deck.


Port & Shore Excursion Reviews

Monaco (Monte Carlo)

Always lovely and enjoyable. This time we stayed at the Fairmont pre cruise and just enjoyed the town and the atmosphere.

City Tour

Average tour: good tour of cathedral but no walk through the old city and we wasted a lot of time a very touristy "mini-spain" village.

View All 77 City Tour Reviews
City Tour

Did the transfer plus hop on/hop off tour. Organization was poor - we arrived in Rome with 60 other passengers only to find no sightseeing buses waiting for us or organized. We were "pushed" on to already circulating buses.

View All 349 City Tour Reviews
Taormina (Messina)

We docked in Catania instead of Taormina. Very good tour of Taormina and the Ancient Greek Theatre.

City Tour

Very poor tour. Went to several spots that were a waste of time.....cannot even remember the names of the places that we visited.

View All 58 City Tour Reviews
Kotor

Lovely drive and Budva is worth seeing - very good guide.

City Tour

Good experience with excellent guide.

View All 36 City Tour Reviews

Lovely drive, good guides, not that much to see.

View All undefined undefined Reviews

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LAL Cruiser
5 Reviews Written
72 Helpful Votes
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