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Ovation of the Seas Review

4.5 / 5.0
Editor Rating
695 reviews

ROYAL CARIBBEAN CUSTOMER ABUSE ON OVATION of the SEAS

Review for Ovation of the Seas to Asia
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johnmcq1
10+ Cruises • Age 70s

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Sail Date: Oct 2018
Cabin: Ocean View Balcony

I now know what a herd of cattle must feel like being bullied and herded I n the journey to their slaughter.

What was planned as a “special birthday” celebration on one of the largest and prestigious cruise ships from Royal Caribbean (RC) according to their advertisements, visiting wonderful countries plus an exciting itenary, including one of the ancient wonders of the world, sadly became a bit of a damp squib.

Amateurish - LIMITED PRESENCE of - RC organisational staff and Chinese security staff, at Tianjin Xi’an Gang Port, to advise, guide or direct proceedings resulted in “information” being transmitted by word of mouth between passengers as they continued to join an unprecedented number of queues, which were gathering to provide duplicate passport photocopies, plus additional security information to be completed on security forms, this was despite many passengers having registered the required security details pre-cruise at home, TO (quote) “AVOID UNECESSARY QUEUES”.

Cabin Review

Ocean View Balcony

Cabin 4D

Adequate for normal comfort, however don’t request meals in your room - no table to eat off, so it’s the bed, settee or balcony stool (minus the food you ordered that they forgot to deliver and paid for this privaledge.

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