We chose this cruise for a week of relaxation and good food and to see places we hadn’t seen before. We badly needed this holiday. We could not see Viga due to bad weather! It was horrible.... noisy crowded and our cabin dirty. Butlins would have been better. The food was bland and often cold . The cabin was awful. We paid £2600 plus for a super delux cabin. Money we worked hard for wasted. There was chocolate and peants on the floor.., past horizon mags from previous guests shuffed In the pocket. The phone was dirty and sticky. Coffee cup stains on the side board. The carpet was wet by the entrance.. A towel remained on the floor for three days and stank the cabin out. The deck manager came to see us twice. Said they couldn’t move us as only inside cabins and cabins at a higher grade! We were offered a bottle of p and o house wine as compensation. The whole experience was horrible. Will never ever go p and o again!

Worst holiday I have ever had

Azura Cruise Review by Lootuck

10 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Europe
We chose this cruise for a week of relaxation and good food and to see places we hadn’t seen before. We badly needed this holiday.

We could not see Viga due to bad weather!

It was horrible.... noisy crowded and our cabin dirty.

Butlins would have been better.

The food was bland and often cold .

The cabin was awful. We paid £2600 plus for a super delux cabin. Money we worked hard for wasted.

There was chocolate and peants on the floor.., past horizon mags from previous guests shuffed In the pocket. The phone was dirty and sticky. Coffee cup stains on the side board.

The carpet was wet by the entrance..

A towel remained on the floor for three days and stank the cabin out. The deck manager came to see us twice. Said they couldn’t move us as only inside cabins and cabins at a higher grade! We were offered a bottle of p and o house wine as compensation. The whole experience was horrible. Will never ever go p and o again!
Lootuck’s Full Rating Summary
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Cabin Review

Cabin 619
The cabin is in need of an update!
However I was prepared for this.
But I was not prepared for chocolate and peanuts on the carpet and under the bed
Stains of cups on the sideboards.
Sticky and dirty phone.
Past horizon mags from the last month stuffed in pocket...
Including a leaflet for the previous occupant a child stuffed with mags in the drawers
No menu ... no breakfast order form.
A wet carpet by the entrance which took three days to sort..... loads of calls to reception and two meetings with a deck manager to put right. Lived with a smelly towel for two days which was left to soak up water....
Finally offered a bottle of p and o wine in compensation!
They wouldn’t move us as they said they only had inside cabins or cabins of a higher grade! We were in a super delux cabin and had paid £2600 plus for one week!
Brown water and dirty stains from the bath. ( Can put up with this as I believe this is common)
The champagne stuck in a bucket of warm water not ice.
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