Probably the biggest disappointment was the food. The buffet restaurant seems to have no dress code and the food was absolutely appalling. Cheap, mass produced rubbish.
The a la carte restaurants (47° and gallery 47) were slightly better but the food was all bought in and heated up, menus lacked imagination and the quality was average at best.
We did have one good meal by paying £46 to upgrade to the Kora La Asian restaurant. This was almost 5 star but not quite.
The ship has been with TUI Marella since 2017, before this it was Legend of the Seas and on exchange was supposed to have had millions spent on it. Apart from a nice external paint job it's difficult to see what this could have been spent on as it's all very tired and often quite tatty internally. The cabin has it's own section within this review.
The entertainment was quite reasonable. The band 4Tunes are good and some of the shows were ok, though not fantastic. Why are cruise ships obsessed with Broadway shows? On good quality 5 star holidays we are used to entertainment that typifies the culture and music of the area being visited.
The all inclusive drinks are ok but I don't understand why this doesn't include the cabin mini bar.
Maybe the type of 5 star all inclusive holidays we are used to has set our expectations a bit high for large cruise ships due to the mixed client demographic.
We certainly wouldn't sail with Marella again.
Cabin was spacious and comfortable with a large balcony, due to the ships age the furnishings are a bit dated and tired.
The main problem was the noise from the restaurant area above where work starts at 3am with banging, crashing and scraping. Immediately outside there is a crew access door to the cabin corridor which was constantly being slammed shut by the crew. This resulted in very little sleep, we left the ship feeling more tired than when we embarked.