This was our second cruise on TRIUMPH, and there were enough little bumps in the road that detracted from what would have been a great cruise! We're not picky people who find fault with every little thing, but some things do merit a comment.

We signed up for the Merida tour and rum tasting excursion, well in advance of the cruise, and had, as with past Carnival sponsored excursions, every expectation that we'd receive our tickets and have a great time.......and then the bump in the road! The tickets were delivered to our cabin on the evening of our sea day (Sunday). Then on Monday evening, after departing our first port, we received a printed notice that due to insufficient numbers of participants, the excursion was cancelled, and the fee we paid would be applied against any outstanding balance on our Sign & Sail Card. Sadly, that was the only excusion we were interested in, so other than a short visit to the shops immediately adjacent to the pier, we spent the day aboard ship.

Our room steward was personable and friendly, but I fear they are being overworked, or poorly managed. We didn't see him on embarkation day or evening, so were without ice or the daily schedule for the next day. He came around the next morning and we were given the option of morning or afternoon cleaning. We chose morning cleaning, but anytime we came back to the room during the day, no one had been there. A stewards locker was right next to our cabin and stewards were in and out of it during the day, but we never saw our room steward on our hallway - usually he waved or greeted us from the opposite hallway when we were coming or going to the elevators. We found, after we returned from late dining, that the room had been cleaned and made up. Whether he or one of the stewards we saw in the hallway our cabin fronted cleaned it, we have no idea. Read more