Avalon Panorama Cruise Review by Janstu
- Sail Date: August 2018
- Destination: Europe River
- Cabin Type: Panorama Suite with French Balcony
We had our first night Tuesday in hotel( lovely Hilton) then bus to Vienna. Ordinary bus not coach! We were paying Suite rates of over $1350.00 NZD per day for 2. Boarded our ship in Vienna. Second day bus back to Bratislava from Vienna.Did not sail until Early Saturday morning!
On board and sailing was fantastic! Panorama Suite lovely! Food fabulous and service.
Then boat change after another bus trip from Passau to Regensburg.Same standard of room and food. So far we forgave the disruptions! Nature cannot be controlled!
Then again told we could not finish last 3 days from Rudesheim to Amsterdam. No Rhine Cruise at all. Put on bus and then cheap public boat cruise with dreadful lunch literally tossed at us!
Taken from our boat and bused 10 hours, through Cologne to Amsterdam.
Hotel was just 3.5star and we were all put in entry level rooms (even though most of us were paying Suite prices) which were dingy, smelly, hole in sheets and toilet bowl black! Buffet meal with cheap wine both nights! No more coffee, fresh baking, happy hour drinks! No more service. We were literally “dumped” by Avalon and our Director. We were ALL devastated at shocking treatment as this is NOT a cheap mode of travel!
Cruised just 8 of 15 days promised.
Avalon did compensate 50% hotel accommodation and 200USD for ship change for which we are grateful, but nothing for so many days bus travel, poor food and wine, no social area to meet others from ship, no coffee, tea, snacks, no service( for which we had prepaid tips! Don’t prepay tips)
We will NEVER travel with Avalon again! Nor recommend.
250,000+ people have entered their email
Port & Shore Excursion Reviews
AmsterdamBeautiful canal trip... second guide didn’t really interract with us...but scenery spoke for itself! First guide great!View All 805 Amsterdam Cruise Port Reviews
View Cruise Critic's Amsterdam Cruise Port Review
BratislavaLovely little town and interesting walk in the village.View All 283 Bratislava Cruise Port Reviews
View Cruise Critic's Bratislava Cruise Port Review
Durnstein (Krems)Wandered into village of Dürnstein...stunning scenery and interesting guide.View All 122 Durnstein (Krems) Cruise Port Reviews
View Cruise Critic's Durnstein (Krems) Cruise Port Review
RegensburgBeautiful village of pastel Coloured buildings! Great shops and delicious sausage and sauerkraut!View All 543 Regensburg Cruise Port Reviews
View Cruise Critic's Regensburg Cruise Port Review
RudesheimLoved this village too...wonderful antique music museum and then coffee experience.View All 98 Rudesheim Cruise Port Reviews
View Cruise Critic's Rudesheim Cruise Port Review
ViennaShown the gorgeous highlights of Vienna by bus and walking tour.View All 316 Vienna Cruise Port Reviews
View Cruise Critic's Vienna Cruise Port Review
WurzburgBeautiful town, great shopping and wonderful funny tour guide!View All 204 Wurzburg Cruise Port Reviews
View Cruise Critic's Wurzburg Cruise Port Review