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Insignia Review

4.5 / 5.0
210 reviews

Great people, old ship

Review for Canada & New England Cruise on Insignia
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10+ Cruises • Age 90s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: Sep 2018

We like smaller ships and we like the elements of luxury that Oceania provides. However, and it's a big however, we will not sail on Oceania's (or Princess's) small "R" ships again. They are simply too old. Signs of age were everywhere - salt corrosion around window frame bolts in the public areas, rust peeking through in numerous places in the overhead, major signs of wear and tear in the tenders, and a feeling of genteel shabbiness all through the ship. The cabin (we were in a concierge verandah cabin, 8023), had a small old flat screen TV that couldn't be viewed from the bed. The ship intercom worked only part of the time. The distance between the floor of the bathtub/shower and the overhead is about 71", so if you are taller than that you shower with your head at a cocked angle. We read about major overhauls coming. When have we heard that before? At this point it's like the proverbial putting lipstick on a pig.

Having said all that, we are very fond of Oceania - the people are well-trained, the management operates by walking around, and are on top of problems as soon as they appear. The food is exceptional, in the MDR as well as the specialty restaurants. The buffet food was also excellent. The housekeeping crew was well-trained and attentive to all our request. So was the dinig room staff. No complaints at all there.

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