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Norwegian Gem Review

4.0 / 5.0
Editor Rating
2467 reviews
9 Awards

Truly an Average Cruise. For me, in 1 word, underwhelming.

Review for Norwegian Gem to Canada & New England
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6-10 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2018
Cabin: Mid-Ship Inside

We took this cruise because of a very attractive, bargain basement, clearance fare on the cruise. We cruise regularly, but this would be our first time with Norwegian. While initially impressed by the ease of embarkation (Tip #1 - arrive later in the day on embarkation day) and the initial impression of the ship, we were overall disappointed by our Norwegian experience.

The Cabin, an inside stateroom (category IB,) was clean, well laid out (for the most part) and comfortable. Our cabin steward was great and took care of any issues that arose.

The food experience was good. A few fantastic meals interspersed with many good, yet underwhelming, meals. The buffet food was also good, but fairly underwhelming in selection and quality compared to other cruises we have been on. The service was good but fell short on a few occasions. Definitely not up to the standards I expect on a cruise.

Cabin Review

Mid-Ship Inside

Cabin IB

I liked the cabin layout with this particular room having the door on the side rather than the end. The closet and storage areas were sufficient. The toilet position is a bit strange and ended up having to sit sideways on it.

Port Reviews

Bar Harbor

Didn't actually go ashore.

Tender Port.

US Customs passport check process was cumbersome.

This port should have been between New York and St John, or just skipped altogether.

Saint John (New Brunswick)

Renting a car and driving the Fundy Trail was a great experience.


It appears Norwegian was a second class cruise line on this date as we were docking at a cargo dock a short shuttle ride from the passenger cruise terminal. Rating is for the area, not the Norwegian port experience.

Again, renting a car and seeing the area on your own is the best way to see this area.

Sydney (Nova Scotia)

Again Norwegian, whether late to the game or by plan, was a second class line, tendering in to port while other line had the dock.

Rented a car to see the area.

Charlottetown (Prince Edward Island)

PEI is smaller than it may seem. Renting a car and driving to many of the islands best sites is the way to go.


Wow! The people of Saguenay Quebec go over the top to welcome cruise visitors. It is such a beautiful area to drive around.

Quebec City

Great port

2 Helpful Votes

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