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Ventura Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
870 Reviews

Such a disappointment and total waste of money

Ventura Cruise Review by Jedi61

10 people found this helpful
Trip Details
  • Sail Date: Sep 2018
  • Destination: the Mediterranean
  • Cabin Type: Outside Twin with Balcony and Shower

It had been a long held dream to sail to Santorini ................

Unfortunately we did not get to see Santorini or Mykonos on this cruise (the whole reason why we booked the cruise) and of course no one can argue with the forces of nature that were blowing through the Greek Islands at that time - but there was no comparable alternative offered. Just an extra day at sea (in the safe knowledge people would spend even more money in the shops/bars etc) Followed by a visit to Sardinian port, on a Sunday, which to all intents and purposes was closed. The half day visit to Gibraltar could have been extended I’m sure but that wasn’t to be. From the moment we came out of hiding in Piraeus, it seemed to be ‘full steam home’.

The Captain could have been more communicative throughout this time, although P&O will say that’s NOT what passengers want!

We paid five thousand pounds for a very disappointing cruise and for the money P&O must have saved by cancelling three ports and having an extra day at sea, the insult of ‘ a free drink 'with the Captain' in compensation is truly shameful.

Entertainment was poor with the exception of a Gary Barlow tribute act. During the day there were all sorts of lectures and seminars which didn’t have universal appeal. Bizarrely, on one occasion, you could have your tongue examined for free in the Spa, along with the usual overpriced ‘treatments’.

Unfortunately, P&O appear to have an archaic pseudo class system in place. We paid for our balcony at a higher price than they sell to their preferred 'loyalty' guest and yet because we chose to eat every night in either the Waterfront or Beach House, something as simple as blue cheese was not available unless we were prepared to eat in the Cinnamon which is cramped, noisy and to be honest when we visited The Cinnamon (just the once) the food was tasteless and lukewarm. By comparison, the food at the Waterfront was lovely, always hot and enough choice. The chefs were friendly and approachable and the waiting staff at both venues are absolutely 1st Class - fabulous.

If P&O do not have a critical look at themselves and NOT move forward with the times, we feel they could be left with the same reputation as SAGA once had as the 'cruise line for the elderly cruise snobs' because that's exactly the kind of cruise we feel we have just experienced.

We are absolutely sure that the time we took to answer their survey following the cruise will have been for nothing. Although P&O seem to have a monopoly on sailings from Southampton, we would think seriously about booking with P&O again. They need to bring their cruises into the 21st century - look at Royal Caribbean and yes even NCL & Marella on which we have had much better experiences.

They won't of course, because they probably prefer their elitist, pretentious customer base, of which we are not.

We are both professionals and wear uniforms daily and, along with many other passengers, we chose not to dress up in the P & O uniform of black tie on the formal evenings. Subsequently we were ostracized to the Waterfront, which suited us just fine.

Everyone we ate with in the Waterfront and Beach House were dressed beautifully for dinner. Not once did we see anyone looking 'under-dressed' or 'scruffy' but the attitude of some of the old regulars towards 'dress code' is incredibly supercilious and snobbish.

One ‘gentleman’ ordered a fillet steak on a lava rock – (which you cook yourself) he sent back to the kitchen as he didn’t like the way it was cooked !!! I don’t know how the wonderful staff put up with people like that.

We overheard terrible comments being made about guests who chose not to wear black tie - I wonder if those same snobs would be particular if a paramedic and nurse who were not in formal dress might need to attend to them in an emergency ?

Shame on P&O for encouraging this archaic attitude.

Jedi61's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Outside Twin with Balcony and Shower
Cabin JG C701

Cabin was nothing outstanding. Bed was comfortable. Large Balcony which was never cleaned throughout the cruise. Cabin wasn't dust free - only the main tables dusted not the railing/top of mirros etc

Port & Shore Excursion Reviews

La Palma

We took a City Sightseeing bus around Palma. Very crowded bus and queues for the bus were so long we decided to stay on for the whole round trip.

Athens (Piraeus)

We took a taxi to a restaurant recommended by Nichos +306946456223 lovely lunch at Zorbas


Excursions were overpriced and the Port gates too far for me to walk - we only had a half day stop in Gibraltar and queues for the little buses were very long - I wouldn't have been able to stand for so long and the was no seating available - so had to stay onboard.

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