We chose Scenic because our friends sailed with this company and everything was included. We attended a seminar and we were impressed with the information. The high water situation was discussed and so we booked in September to avoid the spring rain falls.
Before we left on the cruise, we heard rumours of low water levels and scoured the internet for information about cruise interruptions but could not find any. 2 days before we left Canada, we received an email from Scenic saying our ship had been changed to the Amber and further in the email a paragraph "The upper Danube river between Passau and Regensburg is experiencing low water levels and our Cruise Director will keep guests informed of the changing river situation and required cruising amendments." My travel agent called Scenic and was told they knew of no issues with the ships sailing the route.
Once we got there, we learned not 1 ship made it all the way along the route since June!
Response from FionaB, The Scenic Team
Amber - King size adjustable bed - Nice! Pool
Jade - identical to Amber, king size bed not adjustable, no pool
Ruby - king size bed not adjustable, no pool, room slightly smaller than the other 2, side panels on sun lounge were not full height, could hear people next door.
Sheets, towels, bed comfort, cleanliness are premium! Toilets flush beautifully, no smell
I have to say, I don't get the sun lounge concept. Just add the space to the room as a sitting area. The glass panels separating the lounge from the room are open the whole time and you are just tripping over the track and the black out curtains.