Stepping on the ship after cruising on the Liberty and Freedom the last 2 years, I must say RCCL really out did themselves! What a gorgeous ship, they left no stone unturned. Well, that was until I entered my $12,500 Grand Suite! The cabin was as small as the Jr. Suites we had in past cruises but little did I know that would be the least of my worries. This cabin was carefully placed under the "Sports Deck". From the moment we entered our cabin, we heard constant running and jumping overhead. I was woken several times throughout the cruise. It was so bad, I called Guest Services to complain and ask why security or attendants have not stopped whoever was running. 3 days into the cruise, about 1:40 am and I heard running, I ran to the door, flew it open and ran into the hallway in my PJ's only to find an empty hallway. It was then I realized it was coming from the deck above!
The food was definitely not the same as past RCCL ships. I feel they did away with a lot of amenities due to the quantity of people. I think quality overrides quantity any day but apparently, RCCL does not. Aside from being unhappy about the cabin size, the constant overhead noise and the food not being what we have received in the past (no omelet station at breakfast), we were now informed the "special seating" for Suite holders at each show "was not necessary for this show". I was told that at EVERY show we attended and we attended every show possible. I was forced to stand for the ice show even though I arrived early, as requested for "Suite seating". I was a bit disappointed about that since we expected to have reserved seating.
Entertainment..........AMAZING!! Thank you RCCL. That really made our cruise that much better. We kept busy all week long. Casino........another story. Machines and tables were not hitting. We played a lot and still never hit anything significant to keep us playing.
Grand Suite was size of Jr. Suites on other RCCL ships. Was disappointed that a Grand Suite would be placed under the Sports Deck. Lots of jumping and running overhead. Definitely need to be reconsidered next time you build a ship.