I could not be more upset about our experience on this ship.
Starting with the staff: Other than the gentleman that kept up our room and our main dining wait staff everyone was rude, and underwhelming. No one seemed to know where anything was on the ship and acted inconvenienced but our fairly simple requests or questions. I was referred to kiosks several times to try and figure it out myself.
As for the amenities on the ship, the pools were drained and repainted for almost 2 whole days half way through the trip, they were jackhammering and repairing the floor in the promenade at close to 9am another day.