1. Home
  2. Cruise Reviews
  3. Scenic Ruby
We took a scenic cruise from Basel to Amsterdam in September for our 40th wedding anniversary. It was wonderful to see so many beautiful places, and the tour guides were awesome. Due to low water levels we had to change ships on our second day, but the staff did their best to facilitate the transition. We were also given a credit for the day we had to use buses, which we appreciated. I thought that the food was good, portions were adequate, many different choices. The service was top notch in every way. Our cruise director was very well organized and kept her cool while dealing with the low river levels. I felt the cabin on the Ruby was adequate but smaller than the Jade, and the bathroom was not quite as updated. Also, the first balcony on the Jade had a permanent structure which was good for privacy, and on the Ruby, the balcony was separated by a thin partition. We did not use it much. That would probably be my only complaint. Thank you for a memorable trip.

Anniversary Cruise

Scenic Ruby Cruise Review by cwalters

1 person found this helpful
Trip Details
We took a scenic cruise from Basel to Amsterdam in September for our 40th wedding anniversary. It was wonderful to see so many beautiful places, and the tour guides were awesome.

Due to low water levels we had to change ships on our second day, but the staff did their best to facilitate the transition.

We were also given a credit for the day we had to use buses, which we appreciated.

I thought that the food was good, portions were adequate, many different choices.

The service was top notch in every way.

Our cruise director was very well organized and kept her cool while dealing with the low river levels.

I felt the cabin on the Ruby was adequate but smaller than the Jade, and the bathroom was not quite as updated. Also, the first balcony on the Jade had a permanent structure which was good for privacy, and on the Ruby, the balcony was separated by a thin partition. We did not use it much. That would probably be my only complaint.

Thank you for a memorable trip.
, The Scenic Team has responded
Good morning, We are sorry to hear that the current low water levels in Europe meant that you had to change ships. Currently in Europe, the incidence of low water and the ability for continued cruising is varying on a daily basis due to water levels. This is a situation we are monitoring continuously such that we can implement alternative options where possible, to ensure the continuation of guest’s travel plans. We’re glad to hear that despite the current water levels that you were able to enjoy the service onboard and were still able to see so many beautiful places. If you would like to share any further feedback, our Customer Care team can be reached on CustomerCare@scenic.com.au. Kind regards, The Scenic Team
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
cwalters’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Scenic Ruby price drops
250,000+ people have entered their email

Cabin Review

Cabin 302
We liked the layout on our first ship the Jade. It was a little bigger and more efficient than the Ruby.