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Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ports. Also not much communication regarding visa help for next cruise to Oman. I personally asked the chief accountant to keep me updated with what became a difficult process. He NEVER communicated until the visa was completed. The ship IT guy tried to help me switch the online application but he could not figure out how to shrink my passport photo tonfit the application. They got it done but it was very stressful and it took four working days after they told me it was usually done in one to three. Would not have been an issue if the. Communication would have been there. Great restaurants to select from and food was very good.

Overall service, excluding our butler, seems to have slipped a notch.

Silver Muse Cruise Review by Ddpojo

2 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Trans-Ocean
  • Cabin Type: Deluxe Verandah Suite
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ports.

Also not much communication regarding visa help for next cruise to Oman. I personally asked the chief accountant to keep me updated with what became a difficult process. He NEVER communicated until the visa was completed. The ship IT guy tried to help me switch the online application but he could not figure out how to shrink my passport photo tonfit the application. They got it done but it was very stressful and it took four working days after they told me it was usually done in one to three. Would not have been an issue if the. Communication would have been there.

Great restaurants to select from and food was very good.
Ddpojo’s Full Rating Summary
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Cabin Review

Deluxe Verandah Suite
Cabin DV 844
Bigger shower, nice! Very nice.
Deck 8 Suite Cabins