I have cruised several times (over 10), including other RCCL ships and BY FAR this is the most disappointing.
Our stateroom (Deck 2 Oceanview) had stained carpets.... marks on the walls and pretty worn out.
The steward was pretty benign and not very helpful.
Old dated... carpet had stains... musty... hard to control room temperature.. Scratches dents on furniture and fixtures