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We chose this cruise for the itinerary because it was visiting places we had not visited before. The ship whilst being 20 years old was in very good condition overall. Because my wife is in a wheelchair we had booked cabin 3102 which was an oceanview accessible cabin on deck 3. The cabin was very large with plenty of room for the wheelchair and a roll-in shower. Plenty of storage space so we were very pleased with the cabin, We mostly ate in the Aquarius MDR on deck 5 with MyTime flexible dining. We tended to eat around the same time most evenings (depending on the times of the shows which kept moving around different times !) so the maitre D reserved us the same table near the entrance and made sure that the chair was removed to that my wife could get her chair to the table. The service from waiter Helbert & his assistant Francisco was superb - they were excellent even down to cutting my wife's meat into smaller pieces which she has great difficulty doing as she only has the use of one arm. The menu was good but quite repetitive - many items appeared nearly every night with just a few changes per night but the food was good quality and if you did not like what you ordered they were quick to change if for an alternative. We had the premium drinks package and at dinner we had the house zinfandel rose which was very good but because of the way the package works it came by the glass rather than the bottle which meant we had to keep re-ordering - very odd! We ate one night in the specialty restaurant Giovannis - the food was excellent and was worth the $ 35 surcharge. The entertainment in the theatre was a bit patchy - only a couple of west-end type productions which were very good but the rest were a strange array of 'speciality' acts - A mime artist who was so poor he nearly emptied the theatre - a Celine Dion tribute who insisted on using taped backing even though the Ship's 9 piece orchestra (who were superb!) were also there to back her - A silhouette 'shadow' act - etc. etc. All very strange. Overall, everywhere on the ship the staff and service were excellent. We did not use any of the Ship's excursions as they only had ONE ! which was wheelchair accessible (on a 12 day cruise!) and we understand from another wheelchair user who had booked it, that it had been cancelled at short notice! On the plus side, where the ship docked in a commercial port (Livorno - Salerno) they ports had supplied a wheelchair accessible shuttle as well as the inaccessible shuttle coaches. Now the major niggle! In the port of Venice, there was supposedly a 'short' walk from the gangway to the port shuttle service/waterbus - I measured this with a pedometer and it was over 3 quarters of a mile which for any people with reduced mobility was ridiculous! Why could the ship not arrange for a golf buggy or minibus to cover this anomaly! - Many, many people very very upset about this !!! Lucky my wife's wheelchair is electric so this did not cause us a major problem but it did for many of the ship's passengers. So in summary - an excellent cruise let down by the 'patchy' entertainment, the 'repetitive' food and the accessibilty problems in the port of Venice! We would probably book with Royal Caribbean again purely because of the quality of service from the staff, but we are not loyal to any particular cruise line choosing our cruise mostly by itinerary

Overall an excellent cruise but with a few minor niggles!

Vision of the Seas Cruise Review by whitehousecomp

4 people found this helpful
Trip Details
We chose this cruise for the itinerary because it was visiting places we had not visited before.

The ship whilst being 20 years old was in very good condition overall.

Because my wife is in a wheelchair we had booked cabin 3102 which was an oceanview accessible cabin on deck 3. The cabin was very large with plenty of room for the wheelchair and a roll-in shower. Plenty of storage space so we were very pleased with the cabin,

We mostly ate in the Aquarius MDR on deck 5 with MyTime flexible dining. We tended to eat around the same time most evenings (depending on the times of the shows which kept moving around different times !) so the maitre D reserved us the same table near the entrance and made sure that the chair was removed to that my wife could get her chair to the table. The service from waiter Helbert & his assistant Francisco was superb - they were excellent even down to cutting my wife's meat into smaller pieces which she has great difficulty doing as she only has the use of one arm.

The menu was good but quite repetitive - many items appeared nearly every night with just a few changes per night but the food was good quality and if you did not like what you ordered they were quick to change if for an alternative.

We had the premium drinks package and at dinner we had the house zinfandel rose which was very good but because of the way the package works it came by the glass rather than the bottle which meant we had to keep re-ordering - very odd!

We ate one night in the specialty restaurant Giovannis - the food was excellent and was worth the $ 35 surcharge.

The entertainment in the theatre was a bit patchy - only a couple of west-end type productions which were very good but the rest were a strange array of 'speciality' acts - A mime artist who was so poor he nearly emptied the theatre - a Celine Dion tribute who insisted on using taped backing even though the Ship's 9 piece orchestra (who were superb!) were also there to back her - A silhouette 'shadow' act - etc. etc.

All very strange.

Overall, everywhere on the ship the staff and service were excellent.

We did not use any of the Ship's excursions as they only had ONE ! which was wheelchair accessible (on a 12 day cruise!) and we understand from another wheelchair user who had booked it, that it had been cancelled at short notice!

On the plus side, where the ship docked in a commercial port (Livorno - Salerno) they ports had supplied a wheelchair accessible shuttle as well as the inaccessible shuttle coaches.

Now the major niggle!

In the port of Venice, there was supposedly a 'short' walk from the gangway to the port shuttle service/waterbus - I measured this with a pedometer and it was over 3 quarters of a mile which for any people with reduced mobility was ridiculous! Why could the ship not arrange for a golf buggy or minibus to cover this anomaly! - Many, many people very very upset about this !!!

Lucky my wife's wheelchair is electric so this did not cause us a major problem but it did for many of the ship's passengers.

So in summary - an excellent cruise let down by the 'patchy' entertainment, the 'repetitive' food and the accessibilty problems in the port of Venice!

We would probably book with Royal Caribbean again purely because of the quality of service from the staff, but we are not loyal to any particular cruise line choosing our cruise mostly by itinerary
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Cabin Review

Ocean View
Cabin 6N 3012
The cabin was very large with plenty of room for the wheelchair and a roll-in shower. Plenty of storage space so we were very pleased with the cabin,
Deck 4 Inside Cabins, Outside Cabins