Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time)
Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only a couple of yards to walk or wait 1/2 hour. I walked, Almost 100 yards. Struggled. Passengers asked if I needed help. Staff didn't bother.
Lots of restaurants but charged 60 dollars extra in some. Food varied but always luke warm.
Breakfast in cabin always came wrong. I complained the first time, to no avail.
Even staff when standing next to doors seldom held open for you. Ignorant. The service wasn't as advertised. Packing case/unpacking. Paper on floor after cleaner had come in to clean.
Was fed up with it all. The first night was asked if I wanted to sit with someone. I prefer this but was never asked again. Passengers asked me if I wanted to join them though. Found attention from passengers embarassing- but very thoughful . I'm not one to seek attention.
I didn't think after compllaining to steward I wanted to complain anymore and cause to be be singled out by the staff. I decided to leave after 3 days.
I wrote to Silver seas to ask for plartial refund. 500 dollar onboard credit never spent (couldn't have all been profit) but refused. The cabin was on standby and only booked a couple of weeks before. Cancellation I expect. Silver Spirit did offer 1k on future cruise. This was the last of finances and now on state pension and a bit of disability. Which I did convery to them. So impossible for me a future cruise. This was the cruise of a lifetime for me and the last one. Anyway if free wouldn't go again.
Just a bog standard reply from them I expect./
They really don't care (well, they do when you book) ninutes to answer the phone. Week when you complain. Sign of the times.
Accommodation good, . Bathroom: large bath and shower.
I disembarked the ship and flew home. Best part of the journey the taxi to the airport I paid for