As with Highfler's review (we must have been on the same cruise), we were disappointed with the 2 ship swaps and corresponding bus rides - in particular the 3 1/2 hours on the bus to Cologne was annoying. As noted by Highfler, our bus ride was along the Rhine where we saw the Scenic Opal going upstream in the area where the Scenic Jade wouldn't sail through - puzzling and annoying to say the least.
Scenic Amber was great - staff took an interest in us, food and drink was super
After the ship sway, we went to Scenic Jade. The thing that most stood out for not only my wife and I but our other cruise mates, was the staff. They didn't seem to be as interested in our needs as the Amber crew. Service was average.
Response from FionaB, The Scenic Team