We enjoyed three nights precruise in NYC and then 10 days of enjoyable cruising. We traveled with my stepmom and chose this itinerary based on her dream trip & booked a suite as a splurge. The perks that come with the suite more than made up for a couple of disappointments with cruise staff. We loved the free appetizers and drinks each night in the suite lounge. The suite concierge and our cabin steward went above and beyond expectations. We experienced several occasions when we thought Princess just does things better and will likely carry on cruising with Princess for the most part (22 Princess cruises & counting!) Our major disappointment came with a RCCL shore excursion staff person who on several occasions was no help or assistance for my stepmom (she has limited walking stamina and frequently uses a walker). Able-bodied & scooter-riders seemed to do well but my stepmom had frequent difficulties with sharp angled gangways (especially experienced in Quebec City) and long walks from ship to terminal buildings. The golf cart transport in We really enjoyed the cruise otherwise.